Michelle Snuggs Email & Phone Number

Tonbridge, England, United Kingdom

Royal Tunbridge Wells

Blue Pelican is a multi-divisional recruitment business in Tunbridge Wells. I held a dual role involving the stand-alone HR management of 35 staff and full responsibility for all internal recruitment.Experience includes:Employee Relations - dispute resolution (facilitation/ mediation), disciplinary investigations, grievances and dismissals. Performance Management - coaching to build line manager capability to address performance concerns in their teams. Managed probation reviews and supported performance and behaviour bi annually through the development review process.Generalist advice- providing effective advice and support on all HR issues in line with employment legislation and Blue Pelican's policies, procedures and guidelinesEffective partnerships - working collaboratively with Directors and Senior Managers, coaching and advising them through any colleague issues. Enabling and challenging the business so that they have the right people, at the right cost, with the right capabilities.Reward and progression - Working to clear career paths to encourage colleague retention and progression within the business. Health and Wellbeing - Supporting managers to address high instances of short term absence using Bradford scoring and supporting colleagues in my role as Mental Health First Aider.Recruitment - Working to the business Recruitment Strategy to fulfil the business growth plans and to ensure all the positions are filled in a timely manner with quality candidates sourced. Drafted adverts, shortlisted CV's, arranging and conducting interviews and PPA assessments. Headhunting of passive candidates. Managing the induction of new starters.Talent Management - facilitating regular talent conversations and development planning for high potential employees and headhunted passive candidates.

Kings Hill

• Writing advertisements & uploading advertisements to job sites and social media sites• Arranging candidate interviews, sending out invites• Making sure candidates were compliant• Answering pay queries• Collating timesheets for payroll• Reference requests/Holiday requests• General recruitment administration• Monthly stationary order and reconciliation• Processing all new starter paperwork • Checking right to work documentation • Ensuring DBS checks are completed• Conduct induction training for new staff • Providing recruitment training to new Managers• Update holiday and sickness records• Provide advice to all staff in relation to flexible working, special leave, personal issues and any other HR policy issues• Undertake all supporting HR administration regarding payroll changes, leaver notifications and performance and review.

Hadlow, Kent

Human Resources Officer: Hadlow College (October 2008 – June 2014)I worked closely with the HR Manager to provide a comprehensive human resources and payroll service to the College. Responsibilities included: Management of the College’s recruitment process Recruiting of new staff across the College and induction training with new staff Processing College monthly payroll Line management of the Human Resources Assistant Liaising with Recruitment Agencies to source sessional and temporary staff Delivering training to both staff and students Absence monitoring and staff holiday allocation Advising managers on College policies and procedures and providing HR advice to over 350 staffHuman Resources Administrator: Hadlow College (Dec 2006 - September 2008) I was responsible for assisting with the College’s recruitment process by carrying out a range of administrative duties; sending out application packs, organising interviews, writing offer letters and applying for references. My role also involved providing information to staff e.g. pay, pensions, holiday, sickness, appraisals, coordinating work experience and maintenance of the HR database, ordering of stationery and filing. I was promoted to HR Officer within two years.

Crowborough, East Sussex

My main responsibilities were concerned with all aspects of recruitment selection administration, from advertising the vacancies, processing application forms, assisting with shortlisting and setting up interviews. My duties also included preparing assessments, regret and successful letters and dealing with reference requests and producing various reports on an adhoc basis.

Tunbridge Wells, Kent

Senior International Sales Co-ordinator: AXA PPP healthcare (April 2000 to April 2002 and Jan 1999 to Sept 1999)Responsibilities involved the account management of a number of clients and intermediaries, co-ordination of sales, renewals and ongoing customer care on different health plans aimed at expats and local nationals living across different time zones and providing support in terms of diary management to the International Sales Manager, making travel arrangements, preparing agendas and documents for meetings as well as the line management of two other Co-ordinators. International Sales Co-ordinator: AXA PPP healthcare (Jan 1997 to December 1998) This role involved the day to day co-ordination of new business, working with intermediaries to ensure that the schemes run effectively, assisting with the negotiating of renewals and promoting other healthcare products and ensuring that tender documents were produced within the required timeframe. Personal Healthcare Advisor: AXA PPP healthcare (May 1995 to January 1997)

Sevenoaks, Kent