Michelle Solari (Lee) Email & Phone Number

• Managed operational support services portfolio and service partnerships with VMware, Red Hat, and SUSE.

• Developed and executed pricing strategies for products and services over entire lifecycle. Partnered with business units to ensure that the pricing strategies were strategically focused and operationally supported to deliver competitive positioning, packaging, messaging, and in compliance with business controls/processes.

Vancouver, Wa (Salmon Creek)

Built and launched start-up early childhood education business. Center was profitable in month 8. Within 30 months, enrollment had grown to 90% of capacity (130 children). Achieved $1.5M+ annual revenue in second year. • Defined vision, strategic plan, and value proposition. Developed metrics/benchmarks, evolved business projections and forecasting models to drive tactical actions.• Implemented and drove targeted digital marketing campaigns to various channels including the web, email, social media and local news media (print and online).• Responsible for lead generation, sales/enrollment, customer satisfaction, marketing/advertising/public relations, and community initiatives. • Managed team of 27 employees, consisting of 2 directors and 25 teachers. Drove hiring, on-boarding, training, and human resource processes.• Maintained high customer retention and positive community reputation via a commitment to high-quality. Built strong customer relationships through all customer touch points. • Accountable to the Washington State Department of Early Learning and Goddard Systems Inc. for state-mandated licensing and quality assurance requirements. Passed every review. • Sold profitable, well-established, and highly regarded business in October of 2017.