Michelle Solé Email & Phone Number

London, England, United Kingdom

-Creating content to help customers, such as FAQs, forum posts, and tutorial videos.-Skilled in Airship tasks such as creating campaigns for users and conducting monthly satisfaction surveys. Collecting and analysing data and providing results and suggestions for improvement.-Analysing and presenting feedback to provide the product & marketing teams with tangible suggestions for improvement.-Moderating content in response to user reportstesting and reporting technical issues.

London, England, United Kingdom

Oversee daily content development and community management for a social audience of nearly 80K-Created infographics and images for social media platforms, increasing clients engagement by 80% in a year.-Aimed to increase product awareness, attracting new customers and retain existing ones-Recorded data regarding social account traffic and user feedbacks.

London, England, United Kingdom

Assisted children to develop interpersonal relationships, socialize effectively and develop confidence needed to participate in group activities.-Created monthly activities calendars and drafted monthly newsletters.-Planned learning and recreational activities for children ages 1-3-Organised individual meetings with parents to inform them about the development and progress of children

Caracas, Federal District, Venezuela

Ran a successful online child’s toy shop, handling online marketing, sourcing stock, logistics of ordering and delivery, customer care, and hiring staff and freelancers.- Promoted products on social media platforms, online ad campaigns, and word-of-mouth initiatives.- Communicated with suppliers and negotiating for better pricing.- Increased account sizes and engagement rates by 150% per year through planned social media strategies.- Profits increased 10% per year in the last three years of operation.

Caracas, Federal District, Venezuela

- Conducted home language surveys to determine the needs of a students.- Planned and implemented lessons that consisted of skill building techniques for reading, writing, listening, and speaking.- Conducted small group and individual lessons.- Attended professional development workshops to remain informed about the best techniques and strategies for English Language Learners.- Identified and suggestion additional resources for English Language Learners and their families.

Bachelor Of Science - Bs, Business, Management, Marketing, And Related Support Services, 1St Degree

Level 3 Digital Marketing Bootcamp, Marketing/Marketing Management, General

Program Of Modern Languages, Foreign Languages And Literatures, General, French B2 And English C1