Michelle Lai Email and Phone Number

Michelle Lai is a Passionate leader driving product regulatory compliance and excellence. Proven track record in providing insights and guidance on regulatory impacts and compliance. at BAT. They is proficient in English, Malay and Cantonese. Colleagues describe them as "I work with Michelle on two of our Track and Trace European deployment during 2013 and 2014. Michelle was the business project manager for the Global Travel Retail business in Netherlands as well as for Slovenia deployment project. Michelle took ownership from the first day she joined and worked with each team lead and partners to define and deliver successful deployment in our Third party Logistics warehouses. Despite many complex business scenarios and functional challenges, Michelle has nicely coordinated and ensured follow up of the critical activities with all relevant stakeholders in order to avoid surprise or unnecessary cost. Michelle has also helped to formalize and clarify all the business processes which were critical for the alignment of the solution and facilitate a smooth deployment. Michelle has very good communication skills and always keeps focus on defined objectives. I would work again with Michelle on any project in the future if we have another opportunity."