Michelle Souvenir, Mba, Shrm-Scp Email & Phone Number

Mooresville, North Carolina, United States

• Design and implement a variety of human resource plans, programs, and processes to meet the organizational strategic objectives and performance needs.
• Primary responsibilities include but are not limited to: building a high-performance organization, building organization capabilities, talent acquisition and retention processes, compensation and benefit.
• Play a key indirect leadership role influencing managers, employees and business success.
• Design and facilitate various initiatives to build a high-performing organization aligned with the strategic leadership agenda.
• Serve as a consultant for leaders on performance & development practices, and overall organizational analysis.
• Ensure the company's compliance with employment laws and regulations, minimizing the company's exposure to adverse outcomes of complaints, litigation, audits and inspections.

Charlotte, North Carolina

• Contribute to the business strategy by helping diagnose, prioritize, and build organizational capabilities.
• Understand employee engagement levels within teams and anticipate their needs and concerns; partner with business teams to build programs that help increase employee engagement.
• Develop, implement, and review HR policies, programs and procedures, as needed; to include maintenance of the company Personnel Policy Manual.
• Manage (in conjunction with Department Managers) the talent acquisition/employment processes to ensure sourcing, recruitment, and retention of competent employees at all levels of the organization, minimizing turnover.
• Coordinate and make recommendations concerning the administration of compensation (PayScale), benefit plans and payroll.
• Identify the need, conduct and coordinate training and management development.

Tampa/St. Petersburg, Florida Area

• Manage day-to-day operations of the Firm by developing and implementing HR strategy, vision and goals that align with and support the firm’s strategy and goals.
• Talent Acquisition: Analyze staffing levels and projections, to forecast workforce needs. Implemented a 360 interview process that enabled the organization to attract and retain top talent.
• Employment Engagement & Retention: Reduced the organization’s turnover rate by more than 25% within one year.
• Reductions in turnover led to an 18% increase in company revenue.
• Implemented an incentive program based on a team structure.
• Learning & Development: Implemented an onboarding process that included a mentorship program, on-the-job training and employee evaluation and feedback during the first 60 days.

Master Of Business Administration (M.B.A.)

Executive M.B.A.

Bachelor’S Degree, Clinical Psychology