Hand poured & heart filled® clean-burning soy candles that encourage you to live simply while creating a cozy home. www.abboocandleco.com - Chandler- Marketing- Customer Service- Retail & Wholesale Sales- Market Events- Website Maintenance - Inventory Management- Quality Control and Testing- Quickbooks & Data Entry- Social Media Content Creation- Marketing- Market Research

- Evaluation of ad content for a leading global social media client to improve relevancy and accuracy- Collect political district information and create polygon two dimensional mappings of political districts- Data entry and location tracking to improve the accuracy of a leading global social media client

- Monitored compliance program to ensure state and federal requirements were met- Facilitated response to state and federal examinations- Created compliance announcements, policies, procedures and job aids- Complaint tracking- Provide internal guidance on regulatory compliance requirements including CFPB, RESPA, TILA and State specific- Provide support to Assistant Vice President of Compliance.Charitable Giving Committee Member: March 2013 – December 2014

- Recruitment and development for 9 sales advisors on my team- Created individual marketing plan to secure new business and maintain customers- Promoted company’s jewelry via in-home presentations and vendor style events

- Management, recruitment and development for 12 direct employees- Operational and administrative oversight of 4 offices within Indiana- Conducted new hire on-boarding and maintained HR files- Planned office and community events and team building activities- Prepared production and expense reports- Managed office spending to maintain low operational overhead costs- Facilitated meetings and training to ensure compliance scorecard goals were met- Assist with employee relations claims- Provide support to Director of Business Operations.

- Management and development for 5 direct employees- Formulated programs that increased teller line sales- Conducted internal branch audits to ensure compliance with regulatory and FDIC guidelines- Served as mentor and trainer to new CSR Supervisors- Scheduling- Vault managementProCess Networking Committee Co-Chair: May 2009 – December 2010

- Formulated programs that increased branch sales- Conducted internal branch audits to ensure compliance with regulatory and FDIC guidelines- Customer account maintenance and set-up- Vault management- Branch employee training- Scheduling- Budgeting and manage office spending

Other positions within the company: Executive Assistant, Office Manager- Management, recruitment and development for 5 direct employees- Facilitated internal recruiting process, new hire on-boarding and maintained HR records- Managed office spending to maintain low operational overhead costs- Reviewed loan files for compliance with federal and state guidelines- Prepare production and expense reports- Compliance training for branch employees- HMDA reporting- Office event planning- Mentor and trainer for Office and Operations Managers- Served as Executive Assistant to the Assistant Vice President

Other positions within the company: Hostess, Waitress, Bartender, Assistant Closing Manager & Office Manager Assistant- Plan events, specials & promotions for sports bar, banquet facility & restaurant- Marketing & advertising- Developed a customer VIP program that is still active to date- Created & lead events committee- Business to business sales for catering service- Work with vendors to create specials, contests and incentive pricing- Front of house training.