Michelle Steele Email & Phone Number

Malta, Ny

Software Quality Assurance• Coached and managed a team of software and hardware QA engineers• Led design, documentation, and execution of test cases for web and client-server system applications• Led requirements gathering and analysis for program implementation and software releases• Served as point of contact for multiple State Agencies for UAT, beta testing, and Production • Served as primary point of escalation for Customer Service and Field Service teams • Designed and built automated regression test suites for web and client-server system applicationsProject Management• Championed transition of 9-person team of developers and QA engineers from Waterfall to Agile• Led meetings for backlog creation, sprint planning, backlog refinement, sprint review, and retrospective• Served in the role of Product Owner; created, maintained, and prioritized backlog of over 300 user storiesProposal Writing and Management• Led team of subject matter experts (SMEs) and writers through iterative writing and editing cycles• Led, scheduled, and participated in content, compliance, and white-glove reviews• Performed analysis of Request for Proposal (RFP) and subsequent amendments; communicated the impact of amendments to the proposal team and stakeholders• Authored over 200 pages of proposal content for vehicle inspection/maintenance contract proposalsSystems Integration - KRONOS Workforce Central• Supported approximately 1,000 employees during company-wide implementation of Kronos• Led the effort to track and resolve integration issues between Kronos and 500+ mobile device users• Worked with Transportation finance and leadership to identify activity tracking requirements • Worked with Human Resources team to investigate and resolve issues• Extracted and prepared man hours worked data for OSHA reporting• Participated in company-wide, cross-functional team to perform testing of system functionality, pay rules, and accrual rules

Malta, Ny

• Served as Quality Assurance lead for software and hardware updates for multi-million dollar state contracts• Performed acceptance testing (ATP) for for complex software applications; reported on progress to leadership• Designed, managed, and executed test cases for web and client-server system applications• Participated in JAD sessions for program software releases• Reviewed software update specifications

Malta, Ny

• Performed testing and approval of software updates for deployment to 10,000 users on a large state contract• Authored client software functional specifications• Designed, documented, and executed test cases for software releases, hardware peripherals and associated customer drivers, and embedded OS• Tested OBDII DLL and firmware updates

Niskayuna, Ny

• Documented and executed LED fabrication processes• Performed scanning electronic microscope (SEM) analysis and photoluminescence (PL) spectroscopy of LED materials

Master Of Science - Ms, Electrical And Electronics Engineering

Bachelor Of Arts - Ba, Physics