Associate Director, Sales Systems
CurrentTicketing Systems Manager (2016-2018)• Oversee ticketing systems that support annual attendance of 1.3 million guests• Effectively manage cross-departmental projects and strategic initiatives through strategic thinking and detailed coordination• Supervise two Systems Assistants with coaching, skill training, and task management• Serve as contact for ticketing system vendors, as well as their current or potential clients• Increased revenue by 55% throughout tenure of managing online ticketing site• Spearheaded transition of performing arts ticketing to accesso ShoWare• Participate in Safety & Health and Technology & Data committeesSENIOR GUEST SERVICES SYSTEMS COORDINATOR (2013-2016)MEMBERSHIP COORDINATOR (2011-2013)