Michelle Ellsworth Email & Phone Number

Seattle, Washington, United States

Provide consulting on numerous planning and policy-related projects for jurisdictions throughout the region. Examples include detailed analysis that support long-range comprehensive plans, stakeholder engagement, material creation, facilitation, focus group and interview facilitation and coordination, and project management support.

Seattle, Washington, United States

Contract work providing marketing support to a 27-person public policy consulting firm, primarily RFP / RFQ proposal preparation support, while the Marketing Manager was on maternity leave

Seattle, Washington, United States

Provided strategic planning and event execution for multi-day courses at one of the top dental continuing education centers in the world. Highlights included:- Managed 15+ courses and provided event assistance to 35+ back-to-back courses, collaborating across departments to cascade changes and ensure successful course events.- Coordinated and flawlessly executed course event experiences that created moments for the participants that built a deep connection with the Kois Center brand.- Spearheaded various COVID-19 protocols to improve participants’ experiences.- Monitored participant feedback and course details to implement changes for future courses.

Seattle, Washington, United States

As a Project Coordinator for UW Medicine IT Services, I contributed to the Destination: One program, a multi-year $180+ million initiative to upgrade UW Medicine ITS services to a single, integrated platform. I supported the Program Director, Physician Program Director, and the 150+ person program team. In the 9 months in this role, I:- managed a two-week 180-session conference in December called the Direction Sessions, with over 600+ in-person UW Medicine attendees. I managed RSVPs, corresponded with the attendees regarding schedule updates, trained the program team on Zoom host capabilities, coordinated program team volunteers, acted as the point of contact for A/V support for the conference, created customized materials to facilitate the event's management, and more.- managed three one-week 70+ meeting conferences held in February, April and May 2019 with UW Medicine stakeholders.- scheduled interviews with candidates and the UW Medicine leadership team; assisted with the onboarding of new hires and contractors.- managed the Program Director and Physician Program Director's calendars, scheduling numerous ongoing meetings on their behalf with UW Medicine ITS leadership and UW Medicine stakeholders.- supported the move of the 150+ team members from downtown Seattle to South Lake Union in November 2019, including creating new operational processes to support the program team and its requests. I then collaborated with the ITS Operations Manager and HR Director to coordinate the move of the 150+ person team from South Lake Union to downtown Seattle in May 2019. This included distributing email communications, determining seating chart based on feedback from project managers, and organizing with a third-party vendor to ensure successful transfer of team members' items to their future desk spaces.

Osaka, Japan

At ECC, I was an English Teacher and English Teacher Trainer at one of the largest foreign language institutes in Japan. As an English instructor, I worked in a variety of classroom styles with a wide range of Japanese students (ages 3 - 80). Classroom styles include year-long adult and kid classes, university classes with 20+ students, kindergartens, high schools, factory settings, companies, event lessons, English interviews, and more.• Developed lesson plans and designed materials to teach classes to Japanese students of all ages (children, university students, adults).• Solo taught and monitored progress for 100+ Japanese students in 5 classes at Mukogawa Women's University and Konan Women's University.• Supported Mukogawa Women University Japanese students in one-on-one 15-minute writing appointments at the university's writing center. Support included identifying grammar and style problems, brainstorming ideas, and aiding with thesis development.• Proactively collaborated with onsite Japanese school staff to support student development and re-sign rate, receiving 90-100% evaluation scores from school directors.• Helped increase student enrollment with successful execution of model lessons and seasonal events, as well as creating an overall welcoming atmosphere and positive interaction with current and new students.

Osaka, Japan

I worked at ECC HQ in the Education Department as one of 6 trainers, supporting 180+ native English teachers in the Kansai region (Osaka, Kobe, Nara, Kyoto). • Supported 180+ teachers and staff through class visits, personalized lesson plans, and ongoing training to maintain teacher quality and high student satisfaction.• Conducted eight sessions of two-week intensive core training for groups of 6-14 new ECC employees, providing new teachers with a foundation of teaching skills to teach the company's numerous course offerings.• Achieved 100% attendance at midyear workshops due to ongoing follow-up with teachers.• Developed a communication and class visit process to ensure efficient use of education resources and effective communication among 6 trainers and 65 schools. This process helped the trainers prioritize teachers for class visits, ensured follow-up with teachers and school directors, and worked towards the goal of maximizing class visits.

Seattle, Wa

Client: Microsoft Retail Stores• Provided strategic planning and onsite support for 29 Microsoft Retail Store large-scale grand opening events.• Created executive client emails that communicated new store openings, overall event launch details, and retail customer engagement opportunities.• Led and facilitated efficient internal and client meetings by creating meeting agendas and following up with meeting recaps with clear deliverables and ownership.• Recommended local organizations to receive Microsoft technology grants at each grand opening with client approval and led grant process from vetting to fulfillment.• Developed informative, internal Office presentations to educate the Edelman staff aboutways to use Microsoft products (OneNote, OneDrive).• Spearheaded and managed numerous resource documents and templates to improve processes, streamline store openings and support exponential team growth of 220% over 3 years.• Collaborated with inter-departmental teams and vendors to plan and execute related customer engagement Microsoft events e.g. Xbox One launch, Titanfall launch.

Greater Seattle Area

At Seattle's oldest brokerage firm, Ewing & Clark, I worked as a marketing coordinator for its residential and commercial real estate needs.• Prioritized and managed marketing requests for 14 brokers, 6 property managers, and the CEO.• Designed on-brand real estate flyers and postcards using Adobe Photoshop and InDesign.• Created content for various neighborhood blogs and used SEO practices to direct traffic back to the Ewing & Clark website• Generated content for Ewing & Clark’s online presence (website, blogs, and social media channels).• Wrote ad copy and managed logistics for the company’s first radio and TV advertisements.

Greater Seattle Area

• Handled community management for U.S. Cellular's Twitter page• Drafted social media content & website content for U.S. Cellular's national Summer campaigns• Worked with 4 interns to pitch a public relations plan focused on Nestle frozen food; conducted in-depth research, organized a brainstorming session with Publicis executives, created an integrated presentation plan and presented the plan to various leaders at Publicis

Greater Seattle Area

Zipcar is the world's largest car-sharing service, offering an alternative to car ownership and car rentals.As a Zipcar Street Team Associate in the Seattle region, I: • Educated interested parties about Zipcar by engaging and distributing marketing materials,• Worked with team members to achieve weekly members goals, and• Effectively presented the Zipcar message in an intriguing, approachable way to register interested people.

Greater Seattle Area

6-week long internship where I supported the SEO team in increasing organic search engine traffic to necessary websites, building links and increasing traffic towards the sites through social media and contacting various bloggers, all while using analytics tools to monitor and compare the dataSpecific highlights include:• Generated content for the website by identifying popular bloggers and conducting web interviews• Used SEO analytical tools to conduct keyword analysis & implemented social media marketing to drive traffic to the webpages• Researched and built a webpage using Adobe Dreamweaver & approached websites for link building

Greater Seattle Area

• Published original well-written blogs, successfully interacting with readers to build a loyal fan base• Promoted blogs using social media, successfully generating traffic to the website• Managed an individual marketing research project, assigned to the “National” region, and compiled a contact list of the top 50 publications in restaurant, travel and hospitality industries for future outreach efforts

Greater Seattle Area

• Prepared visa and immigration documents for incoming performers• Assisted with artist logistics during cast changeovers• Researched advertising within schools and assisted with the development of “Camp Zinzanni,” an education-performance based skills camp for children

City/Urban, Community And Regional Planning

Semester Exchange with the College of Spatial Sciences at the University of Groningen in the Northern Netherlands Coursework includes.

Master'S Degree, City/Urban, Community And Regional Planning

Two-year Degree Program to earn a Master of Urban Planning from the College of Built Environments at the University of Washington

Certificate, Project Management

Certificate of Project Management - 9-month program

B.A., Business Administration - Marketing

Activities and Societies: The Collective - UW's best (and only) improv troupe, and MUSH - UW's Business Ethics ClubUniversity.

Communications

Activities and Societies: Writer and Performer for Overexposed, BUtv's sketch comedy series; Actor on Bay State, BU's longest running.

City/Urban, Community And Regional Planning

Graduate non-matriculated student, taking graduate-level courses with the urban planning department at the University of Washington..