Michelle Taylor Email & Phone Number

Kansas City, Missouri, United States

Gladstone, Missouri, United States

-Supervise and coordinate the activities of 100+ exempt and nonexempt employees-Provide prompt, friendly, and efficient customer service-Evaluate employee performance and recommend for promotion, transfer, or dismissal-Oversee and implement training practices-Handle employee issues and coordinate disciplinary procedures when needed-Determine ad location and design promotional displays-Oversee compliance with health department, and corporate health and safety guidelines-Train and enforce safety procedures-Confer with employees and problem solve issues regarding productivity and job duties.-Provide continuous education for existing employees-Assist department managers with scheduling, labor management, purchasing, andmerchandising to meet goals-Plan and execute community events

Gladstone, Missouri

-Scheduled, supervised, and coordinated the activities of 40+ hourly employees-Managed the order fulfillment and delivery process of the store’s onlineshopping program with effective planning, implementation, staffing, and tracking-Provided prompt, friendly, and efficient customer service-Trained new employees on best practices for efficient fulfillment and delivery of orders-Trained existing employees on new policies or corporate initiatives

Lakeview Middle School

-Developed engaging curriculum for students with different learning styles, interests, and abilities-Collaborated with peers and district personnel to write curriculum maps-Designed Summer School math curriculum (2020)-Wrote objectives and measured student achievement of objectives-Implemented curriculum using research based best practices for teaching and learning-Collected, organized, and analyzed data to drive curriculum improvements-Maintained confidentiality with student records

Eastgate Middle School

Maryville, Missouri

Implemented a co-requisite course for struggling learners with a professor and tutored students outside of class

Maryville, Missouri

-Assisted students with schedule and degree changes-Assisted prospective students and their families with questions about the university, degree programs, and student transfers-Assisted with planning and execution of various events hosted by advisement and admissions-General customer service in person, over the phone, and by email-General office work including access to confidential information

Maryville, Missouri

-Served as a positive representative for the university-Provided campus tours to prospective students and their families-Wrote personalized letters and emails to prospective students-General office work including access to confidential information

Parkville, Missouri

Cared for 5-8 campers (K-12) for up to 23 hours a day and facilitated daily activities