Michelle Terpstra Email & Phone Number

Halifax Regional Municipality, NS, CA

Halifax, Nova Scotia, Canada

Responsible for enhancing customer relationships by providing thorough product training and assistance with all non-IT customer service related matters.

Dartmouth, Nova Scotia, Canada

Working within a team to assist customer create products for clients, and customers, to meet deadlines and goals. Working with customers and clients to gather information to make sure the best product is delivered to the customer. Handling account information to ensure that all notes on the account are followed and use any previous data to help create a.

Halifax, Nova Scotia, Canada

The point of contact for customer to email in their requests for their server requests using programs like Salesforce, and Jira. Review any requests customers have submitted to ensure server capability with requested items. Respond to any customer concerns they might have, in addition to reaching out to them in regards to any issues with their initial.

Halifax, Nova Scotia, Canada

Deliver adult learning techniques using technology such as Articulate Rise and UKG learning to new hires to achieve delivery of content knowledge and achieve training standards. Becoming an expert in the subject matter in order efficiently train the material and answer any questions new hires have during training sessions. In addition learning the tools to.

Halifax, Nova Scotia, Canada

The point of contact for customer to email in their requests for their server requests using programs like Salesforce, and Jira. Review any requests customers have submitted to ensure server capability with requested items. Respond to any customer concerns they might have, in addition to reaching out to them in regards to any issues with their initial.

Dartmouth, Nova Scotia, Canada

Familiar with the ikea return policy and assist customers with their returns and questions at the customer service desk. Greeted customers in a friendly matter and helped them in a matter that follows ikea policy. Use a Point of Sale system to process returns and any orders that were placed at the Returns desk.

Halifax, Canada Area

Temporary worked placed in location by the agency. Jan 2020 - March 2020 * Dalhousie Printing ServicesAssisted location with keeping the print shop supplied and preparing orders placed by clients.

Dartmouth, Nova Scotia

• Prepare documents and equipment for production
• Run print equipment (Roland, HP, Flatbed printers)
• Perform print finishing
• Produce items such as: banners, signs, displays, window film etc.
• Providing excellent customer service to our clients
• Operate digital printing equipment and platemaker

Scarborough, Ontario

Process customer orders for printing and put them into production. Edit files as needed to make them print ready. Operate Xerox printers using correct materials to print customer orders. Design business card templates using various design software. Package and weigh customer orders for shipping. Keep stock of materials needed for production and notify.

Ajax, Ontario

Telling customers what their total is and taking the proper course of action for payment. Operating a cash register. Greeting customers when they approach and helping them when needed.

Scarborough, Ontario

- Prepare materials for upcoming projects to ensure success.- In change of design graphic and advertising materials such as brochures, flyers, and other media.- Assisting around the office with other tasks to help projects move forward.- Web design and coding of sites within the company, as well as testing out website functionally.- Content building for.

Concord, Ontario

Checking art matches files. Checking film. Working in Microsoft Soloman. Emailing customer if there is any issues with the art.

Concord, Ontario

Retouching photographs to make them presentable for customers. This includes removing lens flares, acme, and glare. In addition to making adjustments to photos as requested. Helped with shipping products out, including checking the order and addressing it. Returning for a second time.

Concord, Ontario

Retouching photographs to make them presentable for customers. This includes removing lens flares, acme, and glare. In addition to making adjustments to photos as requested. Helped with shipping products out, including checking the order and addressing it.

Concord, Ontario

To design boxes and manuals for products. Design flyers on a monthly basis. Help out around the office.

Toronto, Canada Area

Assisted in creating ads, banners, and posters for contests. In addition to working on creating pre-rolls, and background imagery. Designed a summer site for Tribute to sell.

Collecting money for charity. Greeting people with Christmas greetings.