Michelle Gall, Shrm-Cp Email & Phone Number

Milwaukee, Wi, Us

Wauwatosa, Wisconsin, Us

After migrating our existing clients to our new CRM technology suite, Cielo TalentCloud, I've now got the exciting challenge of optimizing it to continually drive efficiencies and improve user experience, as well as implemention for new clients.

Wauwatosa, Wisconsin, Us

I worked with our internal client teams to roll out our new CRM technology suite through discovery of their current ways of working, then designing a simplified process including new recruitment tools to suit their needs, with minimal disruption to service delivery during implementation.

Wauwatosa, Wisconsin, Us

I split my time between traditional recruitment coordination and ATS administration, which included:- Configuring changes related to processes and workflows- Troubleshooting technical difficulties with candidates and recruiters- Working with the software vendor as a point of contact for large-scale changes and urgent issues- Assisting candidates with application or post-offer system issues- Content changes- Reporting and data management- Acting as the team's ATS SME for recruitment process changes

Wauwatosa, Wisconsin, Us

I assisted with the candidate interview experience, including:- Coordinating on-site and phone interview schedules, often with multiple interviewers- Reserving conference rooms, teleconference lines, and telepresence rooms- Assisting with booking candidate travel and ensuring reimbursement occurs when needed- Submitting candidates for onboarding/background checks and acting as liaison between the onboarding team and recruiting team- Weekly and monthly reporting, as well as handling ad-hoc reporting requests- Site administration of Agilent's ATS system

Milwaukee, Wisconsin, Us

I helped manage the day-to-day needs of our clients, including:- Social media content calendars- Industry research- Event coordination- Press release writing/distribution- Administrative duties (meeting minutes, call routing, vendor relations, etc.)

Milwaukee, Wisconsin, Us

My role was to carry out day-to-day marketing activities for our various B2B clients, including:- Website maintenance- Social media management- ePublications/Email marketing- Lead generation campaigns- Tradeshow planning- Metrics trackingOne of my favorite accomplishments is helping get a client a front page story on the Milwaukee Journal Sentinel.

Waukesha, Wisconsin, Us

Meeting both Perfect Timing and our customers' needs by:- Promoting products and sharing new specials with customers via phone & email- Answering customer questions and assisting with claims processing- Assisting customers with placing orders via phone & email- Relaying customer feedback to the appropriate department (operations, brand management, etc.)- Conducting research about customers' stores and potential markets- Prospecting new customers

West Allis, Wi, Us

Assisted in planning, promotion, execution, and evaluation of the Capital City 5K Run/Walk for Organ, Tissue & Eye Donation, which raised $40,000 for the NKFW's organ donation awareness and education programs.- Increased participation by 26% from 2012 and exceeded goal of 900 participants by 8%.- Daily tweets increased Twitter followers from 791 to 836 followers in 3 months.- Wrote weekly email newsletters & started a blog.- Created a post-race survey and received a 17.6% response rate.