Michelle Thiffeault Email & Phone Number

Rocklin, Ca, Us

Sacramento, California Area

- Responsible for reviewing, maintaining, and implementing underwriting philosophy, strategy and guidelines for personal lines of business for all states. Handles underwriting edit referrals or other assigned risk reviews, including making and implementing underwriting decisions on new business, renewals, endorsements and inspections. - Evaluates documents related to personal lines insurance; past claims, inspection reports, losses suffered, value and condition of the property, among others, to determine the degree of risk.- Makes a determination to approve, modify, or reject a risk based on the letter of authority and the underwriting guidelines.- Participates in agency management activities; including building, maintaining and managing producer and customer relationships.- Collaborates with underwriters, operations, claims, marketing and makes recommendations regarding products and performance.- Communicates with agents and other company personnel with regards to insureds, policies and coverages.- Handles underwriting edit referrals or other assigned risk reviews including making and implementing underwriting decisions on new business, renewals and endorsements.

Rocklin, Ca

• Manage a team of auto underwriters to ensure that workflow stays within established operational standards• Audit the underwriter's work performance and provide feedback/coaching• Write and deliver formal performance evaluations on a bi-annual basis• Responsible for the interviewing and hiring of all new underwriters and managing their training/coaching • Maintain a role of subject matter expert for premium adequacy strategies and operational processes

Rocklin, Ca

• Oversaw a team of Rate Pursuit Specialists while auditing work performance and providing mentoring and coaching• Coordinated daily workflow assignments and provided weekly/monthly reporting• Responsible for writing/delivering performance evaluations on a bi-annual basis• Assisted in the interviewing and hiring of all new Specialists and managing their training/coaching• Queried weekly policy reviews to analyze for accuracy and disperse for appropriate resolution • Fielded inquires from various departments regarding the acceptability of a risk

Rocklin, Ca

• Analyzed new and existing personal lines of business to evaluate degree of risk and potential exposure• Recommended acceptance, rejection and modification of coverage to automobile insurance policies• Processed various modifications to automobile policies through endorsements• Applied appropriate premiums according to guidelines as provided under company policies and in compliance with current legislation

• Analyzed new and existing personal lines of business to evaluate degree of risk and potential exposure• Recommended acceptance, rejection and modification of coverage to automobile insurance policies• Processed various modifications to automobile policies through endorsements• Applied appropriate premiums according to guidelines as provided under company policies and in compliance with current legislation

• Processed circuit installation, change and disconnect service orders • Designed circuit route paths to specific end offices according to need and optimization factors• Coordinated service order processing / test turn-ups with Telco’s and numerous MCIWorldcom personnel• Created virtual route paths, through specific syntax, to connect the customer to MCIWorldcom network backbone

Bachelor Of Science (Bs), Accounting

Associate'S Degree, Paralegal Studies