•Analyze reports using Microsoft Access and Excel•Evaluate reports and perform necessary research•Create,edit and collect on outstanding purchase orders •Generate daily and weekly reports using Microsoft Access and Excel

Perform strength tests and coach members. Part-time employment.

Currently working on temporary assignments while seeking full-time employment. Present assignment is a CSR enrolling participants in H&W benefits.

Primary responsibilities include responding to inbound telephone calls from customers; fast paced work requiring high volume, highly transactional responses. Ensures the department’s measurement and quality goals are met. Resolve customer inquiries.

Production Supervisor (September 2005 – December 2005): Responsible for the supervision of fifty-one employees. Scheduled daily employee job placement; processed payroll using automated payroll system; ensured all employees were cross trained to maintain 100% job quality; responsible for maintaining employee safety in all work areas; maintained 100% measurements of the balanced score card; completed monthly plant score card measuring safety, quality, delivery, cost, morale and environment (SQDCME), performed OSHIM investigations using cause, action and prevention (CAP) system; worked closely with vendors to ensure vehicle part changes and improvements; communicated and coordinated with counterpart on vehicle repairs.Assembler: Worked off-line with management and stock department to reduce on the job injuries. Maintained and organized work station to reduce work stoppage; worked closely with management and vendors on vehicle part changes and improvements. Ability to perform assembly operations while producing a quality product.

Owner/Operations Manager of a nail salon.

Norfolk Assembly Plant. Responsible for total vehicle performance and evaluation; quality, reliability and maintainability data analysis; direct customer interface with Ford Motor Company (FMC)management, engineering teams and production supervisors. Responsible for daily reports to management.

Responsible for the coordination of seventy-five evaluation vehicles for daily and long distance trips while working at Ford Motor Company. Submitted reports to engineers and mechanics on evaluation vehicle repairs. Worked with supervisors to ensure vehicles were in compliance with specifications. Worked with the Launch Team and FMC plant managers on vehicle quality issues. Provided on-site customer service support to Ford Motor Company, Product Vehicle Team (PVT) and Vehicle Center Operations Department.

Provided administrative support to the Manager of the Product Vehicle Team (PVT) and staff at Ford Motor Company. Handled all correspondence; ordered and maintained supplies; and facilitated monthly video conferences with other plants.

Maintained loan portfolio of 45 syndicated and participated loans for the Surface Transportation Division. Submitted weekly reports on the department's loan activity. Generated and maintained monthly loan projections and forecasts. Assisted account officers on projects for presentation to senior management for approval. Negotiated and worked closely with traders on investment rates for customers. Investigated customer account inquiries and supplied loan data. Processed and maintained letters of credit and compiled annual reports for management. Provided backup customer service support for investment department.