Michelle Mascardo Email & Phone Number

Everett, Washington

• Support and maintain: o 400+ CribMaster machines o 200 PDTs (barcode scanners o 30+ SnapOn L5 machines
• Well-versed in end-user support, which is a required daily skill when interacting with mechanics, tool room attendants and clerks, managers
• Uses Powershell and Dameware daily to remotely troubleshoot CribMaster machines
• Provide on-call support, 5 days a week
• Familiar with troubleshooting computing hardware issues: o Wireless o Power issues
• Familiar with troubleshooting printing issues

Renton, Washington

-Supports the implementation of the Scaled Agile Framework (SAFe) into my role as a business analyst -Leads the effort for Epic and Story development and ensuring that the associated linkage/traceability exists between them -Ensures detailed stories and associated wireframes and clearly understood by the developers on my team-Ensures Epics/Stories and all.

Everett, Washington

-Uses Team Foundation Server in order to help give our team a up-to-date overview of what everyone is working on-Initiates, runs and helps to support 2-3 meetings per week, on average.-PSR&M Ticket Focal-Metrics Focal-Scrum master for Agile iterations-Trained in IBM Cognos: Basic Reports, Active Reports-Familiar with Agile practices; attended Agile.

Greater Seattle Area

A podcast for people who love talking about how music changes their lives. Produced by Michelle Mascardo and Salvador Pacheco.-Weekly podcast about music, and why it's the center of our lives-Responsible for sound mixing as well as the marketing for the podcasthttps://soundcloud.com/sheislistening

Seattle, Washington

Work with clients to edit update their resumes Done on my own time, without pay

http://sheislistening.com/

There was this girl who was trying to push music constantly past herself. Even music that she loved.http://sheislistening.com/

sheisgeeky.wordpress.com

My life revolves around music. Everything else? I share here. sheisgeeky.wordpress.com

Greater Seattle Area

I work closely to the creation, deployment and maintenance of Microsoft emails to improve customer acquisition and retention. Works collaboratively on the Partner team in order ensure the high quality of email marketing for the client.-Involved in all aspects of email marketing including new email campaigns, HTML templates-Created and and translated emails.

Greater Seattle Area

Creates and designs a monthly report and dashboard of statistics for http://readytogo.microsoft.com. The report helps to measure the site's business performance. The report is used by Microsoft marketing executives to help guide them to make the best decisions for the site.-Create, execute, and review excel report for the Ready-to-Go team in order to.

Greater Seattle Area

Worked with taxpayers to secure their delinquent returns. Also answered complex tax questions via phone.-Advised and educated taxpayers on how to prevent future delinquencies by advising them what to change on their tax returns and what not to do for next filing-Answered complex tax questions by accessing the IDRS database to find taxpayer history and by.

Greater Seattle Area

Provide instruction to individual or small groups of students to improve academic performance. -Assist students in improving learning and study skills.-Observed and evaluated student’s performance and development.-Provided appropriate feedback on employee and student work.-Encouraged and monitored the progress of individual students.-Identified and.

Greater Seattle Area

Assisted the University departments with reception and general clerical duties.-Greeted visitors and callers and answer general questions-Assisted with filing, mailings, copying, ordering of office supplies, and other general office duties-Trained new employees to become Student Assistant

Master Gardener

Masters Of Science In Information Systems, Information Technology

The Master of Science in Information Systems Program trains current and future business leaders who can effectively use and manage.

Bachelor Of Arts (B.A.), Business Administration, Information Systems

Activities and Societies: ASCENDThe area of Information Systems deals with the management of development, use, and impact of information.

Education record

Education record