Michelle So Email & Phone Number

New South Wales, Australia

• Provide care for children, babies and toddlers.• Provides a safe and well supervised environment for the children• Communicate with children in a caring and compassionate manner. Being attentive and understanding of each child’s individual needs• Support the service routine and program while demonstrating the ability to be flexible and spontaneous as the need arises • Joins in children’s games and activities • Identify and respond to children and young people at risk• Provide emergency first aid if needed

New South Wales, Australia

• Provides a safe and well supervised environment for the children • Supports the Coordinator in the management of the service; provide feedback and evaluation for programming, menu planning, session management and other related OSHC activities • Manages medical, behavioural, dietary issues that children may have• Greet and interact with Parents in a friendly and courteous manner. Share information with parents regarding their child/ren • Communicate with children in a caring and compassionate manner. Being attentive and understanding of each child’s individual needs • Support the service routine and program while demonstrating the ability to be flexible and spontaneous as the need arises • Attend and participate in staff meetings as required • Joins in children’s games and activities • Report all accidents/illnesses/incidents to the Coordinator or Manager. Complete relevant paperwork

Singapore

• Lead on the operational and day-to-day management of the teaching programs and ICR centre administration and maintaining professional appearance of workplace and staff.•Implementation, management and coordination of systems and administration that ensures all curricular information and communication are up to date, accurate and user friendly.•Establishing excellent rapport with parents to maintain strong partnership and Interact positively to resolve complaints, reply enquiries and exceed expectations.•Preparing monthly report, students enrolment/withdrawal analysis and investigate the root cause(s) and propose preventive and corrective actions to ensure that target KPIs are always met if not exceeded.•Ensuring ICR centre’s resources (classrooms, teaching materials and teachers working hours) are fully utilized, within the allocated budget and in conformance to education regulations and headquarter policies.•Work closely with all teachers in order to achieve high standards of student behavior, engagement and achievement by providing consistent model and best practice and ensuring that main professional duties are set out in the core of conduct by the ICR centre policy.

Singapore

•Manage daily administration and operations to ICR management and teachers.•Accomplish student assessments and enrolments.•Answer general phone calls and parents inquiries using a professional and courteous manner.•Prepare and send outgoing faxes and mail.•Forward incoming general e-mails to the appropriate staff member.•Purchase, receive and store the office supplies and teaching materials and ensuring that basic supplies are always available.•Code and file material according to the established procedures.•Prepare teachers student attendance records in termly basis.•Assist in resolving any administrative problems.

Singapore

•Support Sales manager in managing key accounts with focused approach and nurtured relations with them for productive business relations.•Prepare monthly and quarterly sales performance, revenue and commission report.•Support all the administrative activities, appointments with clients and facilitate internal communications.•Assist with the preparation of sales proposals, perform research and support key sales and promotional events which identify new markets and business opportunities.•Build strong and strategic relationships with existing & prospective customers and understand their requirements and ensure they are met.•Develop and generate sales from existing base towards monthly target.•Provide customers with quotations then negotiate the terms of an agreement and close sales.

Philippines

•Monitor, control, and motivate Process and Production Engineers to gain potential improvement needed to roll-out projects. •Handover and support continuous improvement projects in production area to enhance efficiency and develop quality (reduce COQ Cost of Quality).•Promote use of appropriate problem solving techniques for effective root cause analysis and successful corrective action using Failure Mode and Effects Analysis (FMEA).•Implement Preventive Actions when areas for improvement are identified.•Work with the Work Instruction Team and Line Leaders to ensure that our training is in conformance with procedures.

Philippines

•Attend kick off meeting to get familiar with the new product and to facilitate the Work Instruction.•Responsible for increasing productivity through combined work steps, removing non-value added tasks, and the development of effective work practices.•Study operation sequence, material flow and liaise with manufacturing leaders to determine worker functions and responsibilities.•Conducts training for newly hired production operators and monitor their learning curve, as well as facilitating the refresher training for the existing operators to maintain the standards.•Designed and implemented effective production processes.•Monitored quality improvement and implemented corrective action procedures.•Monitored and set manpower requirement based on the required production plan•Develop manufacturing methods, labor utilization standards, and cost analysis systems to promote efficient staff and facility utilization.•Lead continuous improvement by determining downtime cost and utilizing proven problem-solving methods to identify root cause.•Developed work standards/process documentation and checklists in order to provide a definite reference on the current process operations.•Updating and revising the control plan and PFMEA based on any changes in the process and for new models.•Conduct motion and time study to define production tact time on different line operations in order to assess current production capability and production bottlenecks.•Review process related defects and recommends corrective action for its improvement in order to produce higher productivity yield.

Master Of Teaching, Early Childhood Education And Teaching

Diploma, Early Childhood Education And Teaching

Bachelor Of Science (Bs), Industrial Engineering

Activities and Societies: Industrial Engineer Society