Michelle Wilder Email & Phone Number

Canton, MS, US

Jackson, Mississippi, United States

• Manage the identified Title III activities’ main office by maintaining accurate records to support the daily activities of the office and administrative staff.
• Assist in the preparation (typing and organizing) of internal and external reports.
• Communicate with activity directors concerning documentation of financial requests, schedules, and reports.
• Handling routine matters related to activities of the office, including answering the telephone, scheduling appointments, ordering supplies, and performing other duties assisted by the director.

Jackson, Mississippi, United States

• Write and distribute emails, correspondence memos, letters, faxes andforms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Update and maintain office policies and procedures
• Submit retroactive timesheets and student-employee contracts

Ridgeland, Mississippi, United States

• Followed-up with sales teams and customers with complex issues to coordinate resolutions.
• Handled customer complaints and concerns quickly and professionally.
• Greeted and assisted customers to foster positive experiences.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Listened to customer needs to identify and recommend best products and services.

Remote

Ensured first call resolution through problem-solving andeffective call handling.Entered customer orders in the database, verifying andcommunicating product availability and deliveryinformation.Communicated with customers to service insurance needs.

Respond to customer inquiries quickly via phone, email, or in-personGreet all customers with a warm, friendly welcomePerform opening and closing dutiesScheduling patients for vaccines appointmentManage calendar of appointments with new and current customers

Scottsdale, Arizona, United States

Maintain operational efficiency through following proper office protocolsPerform general clerical tasks and administrative responsibilities as neededOperate phone system and calendar system for customers at any given timeRespond to all inquiries and requests in a timely manner

Jackson, Mississippi, United States

Contribute to high-level of customer satisfaction by constantly maintaining friendly attitude Record all messages and deliver in a timely fashion Operate phone system and calendar system for 200 people at any given time Perform general clerical tasks and administrative responsibilities as needed

Lorman, MS

Worked to improve and enhance patient lives through effective and compassionate careMaintained a clean, safe and well-organized patient environmentCounseled peers on career, academic and personal concernsEnforced and implemented all university and campus housing policiesEncouraged community atmosphere by implementing educational and social programs

Ridgeland, MS

Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performancePerformed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping

Ridgeland, MS

Offered each customer top-notch, personal service and polite support to boost sales and customer satisfactionCoordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotionsIncreased brand awareness through event marketing, demonstrations, sales, and brand promotionAnswered customer questions regarding.

Utica, MS

Created and implemented social, educational and recreational programs for residentsMonitored progress and documented any status changes accordingly. Supervised daily activities and assisted when neededCoached students on useful life and personal care skillsPerformed several administrative duties, including room transfers, incident reports, and maintenance.

Bachelor Of Science - Bs, Business Administration, B+

Activities and Societies: • Elected to Secretary for Zeta Xi Chapter of Delta Mu Delta in 2019-2020 • Elected to Vice President for.

Associate Of Arts - Aa, Business Administration, B+

Activities and Societies: • Member of Phi Theta Kappa • Member of Student Support Services • Miss Resident Assistant Fall 2017-Spring 2018.