Michelle W. Email and Phone Number

Reported to CEO/President of a thriving chamber of commerce with 500 business members.Developed relationships with a diversity of area merchants, offering community-focused business development and marketing opportunities.Produced a quarterly business magazine plus an annual destination guide, published online and in print, featuring member/sponsor articles and advertising. Planned and hosted over 36 networking and business-building events for members annually.Recruited, trained, and managed a team of 15 ambassadors to expand membership development and servicing.Led a fundraising for renovation of the chamber’s conference room and main offices, garnering $100K in donations. Project-managed and completed renovations over a period of 3 months. Renovation credited with revitalizing staff morale, member services, and organizational image. Generated $70K in advertising revenues.Exceeded membership growth goals by 200% to 300%. Achieved >99% member retention.

Managed leasing, tenant relations, and property maintenance for a $5Million Dollar, 9-unit luxury apartment building within 50 yards of the Beach.Sourced, negotiated with, and managed vendors and contractors providing facilities services and capital improvements. Initiated renovation of property producing up to 66% increase in rents, earning annual bonuses. Scheduled and tracked repairs and upgrades to occupied and unoccupied units.Maintained 100% occupancy with a wait list and >90% annual lease renewals. Managed all marketing, advertising, showings, tenant qualification, and background checks.Balanced strict adherence to property policies and procedures with compassionate understanding of tenant issues. Assured efficient, compliant eviction process.Additional Background: Hospitality/Sales/Customer Service Aerospace/Manufacturing/Accounting/Procurement Retail/Customer Service/Customer RelationsRestaurant/Management/Sales/Recruiting/Training Medical/Office Management