My work experience, while diverse, has been predominantly in the Service Industry. I have more than 10 years experience in Customer Relations and 3 years in Project Management.I am passionate about exceptional customer experience and will go the extra mile to provide it to my customers. I am diligent, dependent and resilient and am constantly looking to assimilate new learning and best practices into my work.I believe in team work and in empowering individuals with the right skill-sets, to get the job done well the first time.