Michelle Yeung

Michelle Yeung Email and Phone Number

Team Supervisor @ Pacston
Toronto, ON, CA
Michelle Yeung's Location
Toronto, Ontario, Canada, Canada
About Michelle Yeung

Case manager with 5+ years of experience in client communication, project management, schedule coordination, KPI analysis, formulating corrective action plan and monitoring vendors’ compliance to industry standards. Multilingual and fluent in English, Japanese, Mandarin Chinese and Cantonese.

Michelle Yeung's Current Company Details
Pacston

Pacston

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Team Supervisor
Toronto, ON, CA
Website:
pacston.com
Employees:
266
Michelle Yeung Work Experience Details
  • Pacston
    Team Supervisor
    Pacston
    Toronto, On, Ca
  • Pacston
    Immigration Case Manager
    Pacston Jul 2022 - Present
    Toronto, Ontario, Canada
    - Manage all aspects of clients’ USA I-140 petition - Proofread legal documents and draft formal responses to clients- Work as a team to formulated corrective actions in case of complaint
  • Superdry
    Ethical Sourcing Assistant
    Superdry May 2021 - Mar 2022
    Hong Kong Sar
    - Monitored and analyzed vendors’ KPI and reported to management regularly- Formulates corrective actions plans (CAPs) with vendors- Scheduled supplier audits and ensured timely renewal of required factory certifications- Communicated with vendors in China, Vietnam and Cambodia to ensure factories understand and implement environmental and ethical requirements- Conducted remote factory ethical and H&S assessments, complied reports and monitored factories’ CAP progress- Researched and analyzed data on ethical and environmental topics, namely minimum wage living wage, social insurance, and renewable energy use- Tracked suppliers’ progress on social audits, Higg MSI, ISO 50001, SCOPE certifications renewal, and renewable energy projects
  • Wah Shing Toys Co., Ltd.
    Csr-Co-Ordinator
    Wah Shing Toys Co., Ltd. Jun 2020 - May 2021
    Hong Kong Sar
    - Analyzed factory performance KPI and reported to management regularly- Formulated corrective action plans in response to audit findings and clients’ complaints- Coordinated ad hoc ethical projects, including Child Daycare Summer Program and Labor Agency Management Program- Summarized environmental and ethical standards from various customers and coordinated different internal departments to meet customers’ requirements- Formulated CAP and monitored its progress for RBA, C-TPAT, FCCA and other social, security and quality audits - Collected and organized environmental data for Higg FEM and ESG reporting
  • Hasbro
    Associate Specialist Ethical Sourcing
    Hasbro May 2019 - May 2020
    Hong Kong
    - Established a KPI system monitoring vendors’ performance using Power BI- Analyzed vendors’ KPI and reported to management regularly- Guided vendors to formulate corrective actions and monitored their progress- Communcaite with suppliers to track their progress on audit CAP and Higg FEM- Reviewed and graded different social audits, including RBA, SMETA, BSCI, ILS, WCA and IETP
  • Friends Of The Earth (Hk)
    Assistant Project Officer
    Friends Of The Earth (Hk) Dec 2016 - May 2019
    Hong Kong
    - Assisted in project management and green campaigns, namely Clean Recycling and Food Waste*Delicacy- Promoted environmental awareness in the community - Conducted environmental street surveys and analyzed data collected
  • Stream Of Wisdom Language Centre
    Language Tutor (English And Japanese)
    Stream Of Wisdom Language Centre Jul 2016 - May 2019
    Hong Kong
    - Instructed English and Japanese classes to students ranging from elementary school to - Prepared and proofread teaching materials
  • Castco Testing Centre Limited
    Summer Intern (Environmental Laboratory)
    Castco Testing Centre Limited Jun 2018 - Aug 2018
    Hong Kong
    - Conducted and assisted laboratory tests of water, air, soil, and product samples- Prepared testing reports for government departments and private clients

Michelle Yeung Education Details

Frequently Asked Questions about Michelle Yeung

What company does Michelle Yeung work for?

Michelle Yeung works for Pacston

What is Michelle Yeung's role at the current company?

Michelle Yeung's current role is Team Supervisor.

What schools did Michelle Yeung attend?

Michelle Yeung attended The University Of Hong Kong.

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