Michelle Yeung Email and Phone Number

- Manage all aspects of clients’ USA I-140 petition - Proofread legal documents and draft formal responses to clients- Work as a team to formulated corrective actions in case of complaint

- Monitored and analyzed vendors’ KPI and reported to management regularly- Formulates corrective actions plans (CAPs) with vendors- Scheduled supplier audits and ensured timely renewal of required factory certifications- Communicated with vendors in China, Vietnam and Cambodia to ensure factories understand and implement environmental and ethical requirements- Conducted remote factory ethical and H&S assessments, complied reports and monitored factories’ CAP progress- Researched and analyzed data on ethical and environmental topics, namely minimum wage living wage, social insurance, and renewable energy use- Tracked suppliers’ progress on social audits, Higg MSI, ISO 50001, SCOPE certifications renewal, and renewable energy projects

- Analyzed factory performance KPI and reported to management regularly- Formulated corrective action plans in response to audit findings and clients’ complaints- Coordinated ad hoc ethical projects, including Child Daycare Summer Program and Labor Agency Management Program- Summarized environmental and ethical standards from various customers and coordinated different internal departments to meet customers’ requirements- Formulated CAP and monitored its progress for RBA, C-TPAT, FCCA and other social, security and quality audits - Collected and organized environmental data for Higg FEM and ESG reporting

- Established a KPI system monitoring vendors’ performance using Power BI- Analyzed vendors’ KPI and reported to management regularly- Guided vendors to formulate corrective actions and monitored their progress- Communcaite with suppliers to track their progress on audit CAP and Higg FEM- Reviewed and graded different social audits, including RBA, SMETA, BSCI, ILS, WCA and IETP

- Assisted in project management and green campaigns, namely Clean Recycling and Food Waste*Delicacy- Promoted environmental awareness in the community - Conducted environmental street surveys and analyzed data collected

- Instructed English and Japanese classes to students ranging from elementary school to - Prepared and proofread teaching materials

- Conducted and assisted laboratory tests of water, air, soil, and product samples- Prepared testing reports for government departments and private clients