Michelle Yeung Email & Phone Number

Hong Kong Sar

• Developed and maintained detailed project plans, including timelines, milestones, and resource allocation, using project management software.• Collaborated with stakeholders to define project requirements, establish clear project scopes, and manage expectations throughout the project lifecycle.• Coordinated with cross-functional teams, to ensure seamless project execution and alignment with organizational goals.• Develop comprehensive UAT (User Acceptance Testing) protocols, author test cases, and execute testing procedures to ensure the software meets all user requirements and functions correctly• Prepared and presented project status reports to senior management and stakeholders, highlighting key milestones, risks, and mitigation strategies.• Fostered strong relationships with clients through effective communication, addressing concerns, and delivering projects that exceeded expectations.

Hong Kong Sar

• Monitoring e-digital CRM (apps and web) and e-payment project budget, timeline, risk and status • Collaborating internal resources and external stakeholders for the flawless delivery of CRM, Mobile and e-digit application • Preparing reporting regularly about the project status• Liaising with system users and MIS/IT in system design and enhancement• Developing and performing UAT for the new functions, scenarios and workflows

Hong Kong Sar

• Managing offices operation in Hong Kong and Asia region• Developing sales and marketing strategies for BI software integrated with e-solution in Hong Kong and Asia region• Involving in application/product design, implementation, budget, development, UAT, support and after-sales services for local and Asia regional project• Managing and maintaining key accounts at management levels among accounting and finance industry in Hong Kong and Asia region • Winning the bid from Singapore Government funded program in 2016 about collaborating and customizing audit software in Singapore• Performing the main contact for the communications between internal departments and external stakeholders• Establishing new branch office and recruiting staffs in Hong Kong and Asia office • Monitoring and organizing staff activities in Hong Kong and Asia office• Managing and liaising government funded and various projects with development team in Toronto headquarters and support team in Hong Kong and Asia region• Establishing and collaborating marketing event such as trade show, product launch, event booth and discussion forum• Performing presentations in major events, seminars, trade shows and event booths in Hong Kong and Asia region • Conducting and organizing trainings in Asia region• Conducting trainings to clients and institutes in local and Asia region• Responsible for education programs for universities and institutes

Hong Kong Sar

• Handling sales enquiries from Hong Kong and China regional offices • Designing and participating in promoting e-Audit solutions to accounting firms • Delivering demonstrations and seminars in local institutes and universities • Managing in demonstration, designing and implementation of e-Audit solution• Liaising the cross-regions implementation projects with other global distributors• Providing assistance in problem solving for the clients• Conducting trainings

Hong Kong Sar

• Providing customer related services for the clients• Providing e-Solution and planning for e-environment• Assisting in technology support and procurement for the Company• Managing in projects with internal departments and vendors

Hong Kong Sar

• Designing, analyzing and implementation of the e-projects for the accounting firms • Providing technology consultancy • Assisting clients to solve the technical issue about the solutions