Assist students with resume developent, essay writing, interview preparation, dress for success, networking, etc.

Support third-party agencies and online travel services with policy and procedures, escalated customer concerns and issues, and provide quality assurance for our travel services.

Take calls and answer questions about airline regulations, fares, schedules, special services, help customers make travel plans and book reservations for air travel. The environment is computer oriented and the emphasis is on producing sales.Must be knowledgeable and skillful in making reservations on American and other carriers. Along with assisting passengers with their travel needs, must be able to quote fares, provide flight information and frequently resolve difficulties associated with a passenger’s travel.

Help families create financial freedom and generational wealth to hand down and out to their loved ones.

Served as the company’s technical expert and troubleshooter for our wireless service and products, webinars, software/hardware, website and online training. Provided effective customer/distributor service for all internal and external LATCOM X6 customers by utilizing excellent, in-depth knowledge of company products and programs as well as team members within the Customer Service Department. Supervised and trained Customer Service Representatives. Developed and implemented procedures pertinent to the effective and efficient operation of the Customer/Distributor Service Department. Exceeded the planned customer base by 12% within the first 60 days.

Skillful inventory management, employee engagement, development of "in-house" leaders and motivating employees to raise their performance to the next level. Efficiently used resources which led to a 10% reduction in waste and increased sales. Consistently delivered outstanding results. Managed budgets and ensured budgets and financial performances were aligned with the company goals and expectation. Conveyed a sense of urgency in ways that motivated others to complete responsibilities and achieve goals. Developed talent plans for own organization targeted at increasing effectiveness, building diversity, and enhancing bench strength. Managed roles, assignments, and developmental opportunities to maximize organizational performance. Ensured people processes (for example, selection, development, performance evaluation) lead to effective associate performance and desired results throughout own organization. Monitored associate performance and provided constructive feedback that is specific, honest, accurate, and timely. Provided learning opportunities, guidance, and support in the development of associates. Led inventory flow process and enhanced total member experience. Served as my Club’s technical expert and troubleshooter for our webinars, software/hardware, website and online training.

Manage and supervise up to 10 associates in the Grocery, Floral and Produce Departments. Responsible for the overall direction, coordination, and evaluation of these departments. Carry out supervisory responsibilities in accordance with Sam's Club policies and applicable laws. Responsibilities may include interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

Coordinated information dissemination between middle and top-management, as well as additional employees. Created policies and procedures for position to facilitate cross training. Generated and delivered presentations used by senior officers of company. Planned organization conferences, conventions, meetings, tradeshows, and activities/events. Produced spreadsheets/forms for office automation and efficiency. Designed standard documentation used for projects, programs, events and activities. Contributed to project team focusing on creating innovative solutions to improve processes/activities for Global People Division.Managed execution of corporate HR initiatives globally. Provided support for implemntation of business solutions for corporate HR teams through relationship building and partnership with key stakeholders.Deomonstrated strong verbal/written communication skills via management of Global People Division SharePoint site, administration of people team notifications and multiple projects.

Organized, printed and managed university newsletters as well as brochures/printed material. Compiled and distributed job announcements to students, alumni and community. Oversaw press releases for work and additional university organizations. Created and delivered PowerPoint presentations. Coordinated interviews with employers across all industries. Wrote and produced radio/television commercials for office presentations/promotions. Developed venues for students to showcase talents and skills. Planned conferences, conventions, meetings, tradeshows and events. Generated protocols/operating procedures.

Compiled procedures for instructors to follow to ensure synchronized yet personal classroom and one-on-one training. Created policies/procedures for all positions and departments. Delivered PowerPoint presentations. Managed up to 25 insturctors. Designed standard documentation for projects, programs, events and activities. Developed instructor career paths to provide clear, concise direction to computer instructors to attain job growth, more profitable work experience and gratification. Trained employees in presentation skills, training methodology, professionalism and career advancement. Provided training for computer software and soft skills.

Managed schedules of vice president, five directors and ten managers. Planned and facilitated production meetings.

Organized department projects using Project WorkBench, MS Project, Lotus Notes, OrgPlus, TimeTrac, JDEdwards, Hyperian, Exel, Act, Outlook and Access. Scheduled onsite/classroom training for hospital clients. Arranged travel/lodging. Ordered, copied and shipped materials for classes.

Prepared and managed budgets of over $500,00. Managed soldiers of up to 25. Ensured perparation of soldiers for combat.