Michelli Santana Martins Email and Phone Number
Michelli Santana Martins work email
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Michelli Santana Martins personal email
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Hi, my name is Michelli and I am a professional in Information Technology with 15 years of experience. I have a degree in Computer Networks Technology, an MBA in Strategic Management and Market Intelligence with a focus on Marketing, and certifications in Scrum Master, Product Owner, ITIL V3, and ISO 20000 from Exin.Currently, I lead the data office (Data Steward) consisting of 23 people, distributed across 5 teams. As a corporate manager, I operate at strategic, tactical, and operational levels, managing technical, operational, and process teams (You can learn more about my role as Coordinator of Data Office in the detailed description). My focus is on corporate performance and customer satisfaction, always betting on innovation and continuous improvement as a competitive differential. In addition, I build partnerships with other areas of technology and business to maximize value delivery and reduce noise.In people management, I aim to develop an entrepreneurial mindset in the employee's personal life, leading to motivation and engagement. I work towards creating an environment of self-responsibility and protagonism, respecting individualities and strengths of each member. I understand that each person's journey should be taken into consideration and that the exchange of knowledge and skills is essential for the success of the company and its employees.
Neogrid
View- Website:
- neogrid.com
- Employees:
- 512
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Data StewardNeogrid Feb 2022 - PresentSao Paulo, BrazilI lead the data office comprising of 23 professionals, distributed across 5 teams, all committed to maximizing value and identifying opportunities to drive the business forward. My leadership focuses on strategy, innovation, and sustainability of the entire business ecosystem, ensuring that our data analytics are applied to generate valuable insights and solutions for inefficiencies.Within our data office, we have teams dedicated to different key areas, such as Data Science, responsible for creating algorithms and advanced predictive analytics, and Data Product Owners, working on strategic initiatives to maximize value delivery to our products and customers. We also have a Solution team to identify performance opportunities and waste reduction, and a development squad that generates solutions based on the strategy team's insights. Additionally, we have an operations team dedicated to sustaining (data availability and quality).As the leader of the data office, I guide and lead the teams, providing the necessary direction for them to understand the business, collect and prepare data, apply data analysis techniques, and develop solutions in reports, functionalities, and products.
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Data Product Owner SrNeogrid Jun 2021 - Jan 2022Sao Paulo
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Product Owner SrValid Feb 2021 - Jun 2021Competitor Analysis;• Product X Market adherence;• Establish and communicate a product vision consistent with our mission and strategic objectives;• Product Roadmap creation;• Ensure that your team members are following the principles and values (agility, lean, co-creation and respect);• Constantly optimizing product discovery processes;• Strategic alignment with internal stakeholders regarding the product strategy;• Construction of the customer journey and experience;• Responsible for creating and prioritizing the Product backlog and stories according to the business value;• Alignment of objectives with squads for validation of themes;• Mapping of the delivery efforts of the technical teams;• Support the development team during sprints, to ensure a better understanding of acceptance criteria and userneeds.• Mapping and development of risk mitigation strategies, ensuring compliance with project deadlines andobjectives;• Monitoring the implementation of programs, homologation and monitoring of the operation, creatingcontingency plans, when necessary. -
Product OwnerAvon May 2017 - Jan 2021Sao PauloMain activities:• Customer loyalty,• Responsible for creating and prioritizing the Product backlog,• Alignment of objectives with the business areas involved and squads,• Elaboration of User Stories,• Delivery management of technical teams,• Development time support during sprints,• Mapping and elaboration of risk mitigation strategies,• Ensuring compliance with project deadlines and objectives,• Monitoring the implementation of programs, homologation and monitoring of the operation,• Elaboration of contingency plans. Main activities:• Customer loyalty,• Responsible for creating and prioritizing the Product backlog,• Alignment of objectives with the business areas involved and squads,• Elaboration of User Stories,• Delivery management of technical teams,• Development time support during sprints,• Mapping and elaboration of risk mitigation strategies,• Ensuring compliance with project deadlines and objectives,• Monitoring the implementation of programs, homologation and monitoring of the operation,• Preparation of contingency plans. -
Business AnalystAvon 2016 - 2017• Leadership of development teams in the support area, Brazil and India,• Gap analysis, current situation (AS-IS) assessment and design of solutions for systemic improvements and business process development,• Creation and execution of QA (Quality Assurance) test scenarios,• Support for the UAT (User Acceptance Test) phase,• Development and execution of unit and integrated tests,• Supervision of external project execution,• Scope, timeline, risk, and cost control,• Performance and commitment analysis.
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Jr Business AnalystAvon 2014 - 2016• Monitoring payment processes,• Posting to customers' checking accounts in high-platform applications,• Managing the supplier responsible for the billing system,• Supervising the company's file exchange processes with suppliers,• Managing incident queues and root cause analyses,• Monitoring high-availability and criticality systems,• Analyzing user area needs,• Developing functional requirements and use cases,• Planning and post-implementation support for systemic changes,• Mapping processes for SOX controls and correcting non-conformities,• Supporting users during the homologation and post-implementation phases,• Planning migrations of applications to test and production environments,• Researching and implementing changes to improve software development processes,• ITIL, SOX, SaaS (Cyber).
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Jr Process AnalystAvon 2011 - 2014Main activities:• Focus on incident, problem, and configuration item management,• Management of Service Desk N1 and field service suppliers,• Training supplier teams on systemic and process environment updates,• Post-implementation support development,• Regular contact with the global headquarters to develop new processes and improvements,• Structuring of management system documentation with a focus on quality,• Preparation of spreadsheets and reports for presenting results analysis.
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Support AnalystTecnocomp Mar 2008 - Nov 2011Sao Paulo
Michelli Santana Martins Skills
Michelli Santana Martins Education Details
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Market Strategy And Intelligence -
Computer And Information Sciences And Support Services
Frequently Asked Questions about Michelli Santana Martins
What company does Michelli Santana Martins work for?
Michelli Santana Martins works for Neogrid
What is Michelli Santana Martins's role at the current company?
Michelli Santana Martins's current role is Data Office | Data| Data Steward | Data analysis | Data Manager | Data Owner | Data Product Manager.
What is Michelli Santana Martins's email address?
Michelli Santana Martins's email address is mi****@****ail.com
What schools did Michelli Santana Martins attend?
Michelli Santana Martins attended Universidade Paulista, Universidade Metodista.
What are some of Michelli Santana Martins's interests?
Michelli Santana Martins has interest in Poverty Alleviation, Environment, Education, Children.
What skills is Michelli Santana Martins known for?
Michelli Santana Martins has skills like Itil, Lotus Notes, Windows, Iso, Microsoft Project, Cobit, Bpm, Remedy 7, Ms Project, Business Process, It Management, English.
Who are Michelli Santana Martins's colleagues?
Michelli Santana Martins's colleagues are Paolo Henrique Aquino Donassan, Carolyne Dias, Ísis Ferreira, Davi Peres, Gabriel Brito, Luiza Viegas Menegon Canonica, Joelize Lisyann S. Xavier.
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