Assisting the outside sales team by handling the workload of commercial and residential job orders for account holders. Generate quotes, stock orders and manage deliveries. Create sales and purchase orders, keep track of inventory and price increases, solve any issues with orders and warranties of parts as well as keeping track of the status of projects and demand of material. Identifying potential customers, assessing their needs, constant contact with vendors, recommending products and closing sales. Assisting the front counter by answering the phones when needed as well as giving price and availability on the phone or to walk-in customers when needed.

Fast-paced work environment with many responsibilities such as developing product knowledge concerning all of the plumbing business products and parts. Conduct inventory and place orders to replenish merchandise. Maintain a strong relationship with established customers and invite new customers to be part of our business accounts. Place special orders of plumbing parts and fixtures for commercial and residential jobs. Build rapport with customers by providing accurate guidance, greeting customers when they walk through the door, assisting them and answering questions regarding parts, pricing and specifications of the merchandise. Ring up sales and arrange for delivery or pick up of the customer order. Handle of payments, daily cash reports and tidiness of the workplace.

I delivered tax assistance, advice and estimates. Prepared, reviewed and filed personal income taxes with the IRS (Internal Revenue Services) for the company’s clients (1040EZ, 1040, 1040A, Schedule C, Schedule A and others) . I must follow strict confidential procedures regarding clients personal & financial information, receive payments, collect information needed and keep a record of all the pertinent documents. Also among my duties are following up with clients, answering multiple line phones, offering the company’s products to clients and maintaining an excellent professional relationship between client -company.

Assisted in the administrative tasks such as billing clients, keeping track of mails, answering the phones, setting appointments and conference calls, receiving clients and payments, filing and others. I was also in charge of several family related Immigration cases (I-130, I-485, N-400, I-131, I-765, I-539 ) . I handled client’s private information, filled out USCIS forms and finalized applications. I did follow ups with them regarding supporting documents and fees, got clients signatures and cleared questions regarding the forms and documents.I also assisted with research and preparing court and immigration package submissions, requested documents and criminal records from immigration court. I set visitation dates and visited with the lawyer clients that were detained to serve as translator from Spanish to English. I drafted motions and assisted as a Spanish translator between attorney and client at the office as well.

Performed basic bookkeeping processes in Quickbooks such as: Monthly reconciliation of client’s bank accounts, payroll checks and liabilities for their employees. I generated profit and loss reports, Balance sheets, payroll and subcontractors summaries for the company's taxes. Kept track and entered employee's tax information for payroll purposes, generated 1099’s and W2’s. As a daily responsibility I had to handle sensitive bank accounts and financial information of all 15 clients assigned to my position. Comply with monthly deadlines and maintain constant contact in both, English and Spanish, with the company’s owners and employees through phone calls, emails and in person to discuss financial information, clear discrepancies or assist them with any questions they might have.

Performed general administrative tasks such as data entry, filing, scanning, faxing, answering phone calls, managing multiple phone lines, greeting clients, receiving, sending and keeping records of correspondence, and keeping track of the office supply stock. Other responsibilities were to call clients for weekly reminders, keep organized and presentable the reception area and personal appearance. To daily handle the appointments book and keep track of call backs and pending information. Be aware of, and collect the proper information from clients before the due dates.

Advising and monitoring of the legal obligations of companies customers primarily on labor law and tax. Assistance and advising of the legal departments of the companies customers in the production of various legal documents and in the closing of transactions. Calculation of social benefits, utilities and vacation of the company staff and customers. Preparation and registration of legal documents such as: Constitutive documents, meeting minutes, legal books, joint account contracts, legal powers, consultations with government authorities, legal summaries and any other necessary legal document.

In charge of Billing monthly services, answering phones, filing, scanning and managing the office supplies. I was responsible for bank deposits and creating invoices. Call clients for reminders and information needed at the office. Manage Xeon Soft bookkeeping system. Keep track of the employees timesheets and extra hours, receiving clients and managing appointments.

Drafting of powers of attorney, requests and inquiries in corporate law. Preparing reports on the status of cases. Assistance to registries and notary offices for the closing of transactions, granting of powers of attorneys, signing of contracts and other legal documents. Development of current Legislative Summaries to publish and update customers. Assistance to courts in the region to review civil, labor and business cases brought to court by the firm. Research in Legal Marketing and Corporate law.