Michel Macedo Email & Phone Number

Miranda, Nsw, Au

-Responsible for managing Digital Projects in a multi-disciplinary team comprising of internal and external resources.-Building strong, trusting relationships with all key stakeholders, function leads, cross-functional project manager, senior manager, and third-party vendors that are directly involved with the work.-Draft, prepare and present timelines, documents, and presentations and reports both to the client and to the team.

Sydney, Australia

-Responsible for the speed, accuracy and overall quality of large client's digital output.-Managing teams across global offices.-Localisation, UI/UX testing for Australia and New Zealand on different devices and platforms.-Automated regression testing.

-Agile testing for global projects to Canada, the USA, Mexico and Brazil for banners, e-mail marketing, DigiMerch / Motion, web sites and mobile apps.-Root cause analysis to enable continuous process improvement.-Best practices across global offices (Canada, USA, Mexico, Brazil, London and India).-Development and creation processes improvement. Team follow-up and innovation.

-Technology and Innovation Center: testing automation, performance, intranet development and deployment, custom solutions development for clients and BI dashboard (DW) for quality KPIs.-Resource allocation, planning and team management.-Innovation Committee Lead.

-Author of software testing methodology, QA and IV&V (Independent Verification and Validation) covering several industries, based on the most recent market methodologies and adapting to the client’s needs. Staff training: QA, Project Coordinators, Test Analysts and Test Specialists.-Responsible for critical mission projects involving complex integration architectures and business rules for migration, deployment and maintenance projects. E2E process assessment, roles and responsibilities, work products, deliverables, risks, acceptance criteria and client quality expectations.-Wide involvement and knowledge of Problem Management on projects and clients in critical situations to recover the project quality control expected by the stakeholders.-Continuous feedback system development and deployment (24 by 7) for critical quality characteristics, involving several online channels, applications, mobile, testing automation, business analysis dashboard, business executives for decision-making and quick recovery.-Proposal elaboration, RFPs and negotiation to different clients and projects. QA consulting and performance test planning and execution.-Main clients - QA Consulting: ADP Brazil, AgênciaClick, Almap, Angeloni, Arezzo, Bausch & Lomb, BPC-Angola, Boticário Group, Colombo, Cryo, Endeeper, Everis (Votorantim Bank), Gerdau, GVT, Hello, HP (UNIBANCO, Bovespa, Sicredi), Ilegra (Wal-Mart), Renner, Nextel, Paquetá, Redalgo, Saraiva, Sec2b, Sonae, STEMAC (SAP), Stihl, System Haus, Telefônica Vivo, Terra, Tlantic, Unimed, Worbi.-Main clients - Performance Tests: AgênciaClick / Isobar (Coca-Cola, Fiat, Embratel, Sadia, Vale, Nestlé, ESPN, Big Brother Brazil), Almap (Volkswagen, MAN), Angeloni, APLUB, Arezzo, Bellinati, Boticário Group, Endeeper, Estácio de Sá, GVT, Herval, Ilegra (WalMart), Ithink (Johnson&Johnson), Renner, Ogilvy (Claro), Rede106 (Orkut), SHVGAS, Telefônica Vivo, Terra Networks.

HP - Imaging and Printing Labs:-Software and firmware test execution and defects report. Test environment setup;-Automation functional test process development. QA process creation for projects in Brazil and other countries (America and Europe). QA process consultant for Project at Hewlett Packard – Vancouver, WA – USA. Staff trainingHP - Computing Labs:-Test cases development in software and firmware and defects report;-Test environment setup.

-Researcher at CPTS (Centro de Pesquisa em Teste de Software) - PUCRS;-Test Cases development and test execution;-Test Reports development.

Master Of Business Administration (Mba), Strategic Management Of Services

Bachelor, Information System