Michel Saab Email & Phone Number

Al Ula, Sa

Saudi Arabia

• As the Director of Food and Beverage at Live Nation Middle East, I lead the culinary operations, ensuring exceptional dining experiences during concerts and events. • Through strategic training and development initiatives, I enhance HR capabilities and refine fine dining services. • With expertise in managing diverse F&B operations, I bring over two decades of experience to drive excellence in the luxury hospitality sector.

Saudi Arabia

• As the Regional Food & Beverage Manager at Majid Al Futtaim, I led comprehensive F&B operations across multiple locations in Saudi Arabia. • With a focus on enhancing guest experiences and driving revenue growth, I implemented strategic initiatives and collaborated closely with cross-functional teams to ensure operational excellence. • My responsibilities included training and development initiatives within the HR department, as well as cultivating relationships with investors to support business objectives.

Uae

• As the Business Development Director at Interact Hospitality LLC, I play a pivotal role in driving growth and expansion initiatives for our organization. • Working closely with investors and stakeholders, I lead strategic efforts to identify and capitalize on new business opportunities both locally and internationally. • Leveraging my expertise in international business development and communication, I cultivate strong relationships with key partners and clients to foster long-term partnerships and drive revenue growth.

Qatar

• As a Business Development Manager at Interact Hospitality, I specialize in international business development and communication strategies.• With a focus on expanding our global footprint, I work diligently to identify new market opportunities and forge strategic partnerships with international clients and stakeholders. • Through effective communication and relationship-building efforts, I drive growth and create value for our organization while ensuring alignment with our long-term objectives.

Dubai-Media City

• As the General Manager Franchise at Pascal Tepper French Bakery, I played a pivotal role in overseeing franchise operations and driving business growth. • Through effective leadership and strategic management, I implemented operational standards and streamlined processes to optimize performance and enhance profitability. • My tenure involved fostering relationships with stakeholders, managing day-to-day operations, and executing franchise expansion strategies in alignment with the brand's objectives.

• Implemented efficient stock control measures to ensure alignment with restaurant service requirements, optimizing inventory levels and minimizing wastage.• Conducted rigorous analysis by comparing daily inventory with actual revenue, enabling informed decision-making and inventory management strategies.• Calculated forecasted costs and established selling prices for each event, ensuring profitability and financial sustainability.• Successfully reduced costs from 45% to 28%, implementing cost-saving measures and enhancing operational efficiency across the board.

• Successfully managed night audit operations, ensuring accurate financial reconciliations and implementing strategic protocols for enhanced efficiency.• Spearheaded the Guest Services team, fostering a customer-centric approach that resulted in increased guest satisfaction scores and positive feedback.• Developed and executed comprehensive training programs, contributing to the formation of a high-performing and cohesive team.• Demonstrated effective problem resolution skills, handling guest concerns diplomatically and implementing procedures that reduced complaints and increased customer loyalty.• Facilitated open and effective communication between departments, collaborating on cross- functional initiatives to improve overall hotel efficiency.