Michiel De Vor Email & Phone Number

Utrecht, Netherlands

The Randstad, Netherlands

We're working with a talented team and innovative hotels to build some cool tech for the hospitality industry. We're using generative AI on popular messaging platforms to personalize and automate repetitive and predictable tasks within the guest journey. We focus on:🥳 Making guests happy 🤖 Helping hotels to automate repetitive work 💰 Generating more ancillary revenues

Netherlands

Responsible for the commercial (go-to-market) strategy of Briq Bookings and all its activities such as direct sales, channel sales, strategic partnerships and commercial operations. Achieved results (during COVID-19 lockdowns); - portfolio growth from 0 to +300 customers - €1mln ARR Growing as an early stage startup it was important to work together with several departments within Briq such as marketing, product and customer success to assure product feedback, implementation and top-line revenue growth.After my career at Booking.com I was keen to work again in a technology startup within the hospitality / leisure industry. My goal was to experience how to build a company from scratch. Needless to say this comes with a lot of ups and downs (especially during the COVID period) but until today it is a great experience full of learnings. One of the most important learnings is that defining a clear objective and having endless amounts of energy and focus will bring in the desired results.

Amsterdam En Omgeving, Nederland

End responsible for the global accounts (Accor, Marriott, IHG, Radisson etc) within the EMEA region with a yearly revenue of €1 bln. Together with the team global, long-term contracts were negotiated which involved internal + external stakeholders on C-level. By globally implementing mutual agreed initiatives, yearly revenue growth was achieved. Together with a team of 8 FTE in Amsterdam, we work with 134 EMEA offices to assure regional alignment and focus. Within the EMEA team I worked in a matrix organisation setup with ±65 people focussed on global chains for their specific country.

Amsterdam Area, Netherlands

End responsible for the Netherlands for all commercial activities and revenue growth. Together with a team of 35 FTE (sales, operations, customer success & key account management) we are working together with +18.000 hotels, chains, groups and other accommodations. By sharing data-driven business insights and performing business consults, we are able to create strong partnerships and assure mutual top-line revenue growth. During my time at as Area Manager, I was able to grow the revenue from €75mln to €180mln. Furthermore, I have been working closely with industry stakeholders to assure a positive relationship and business alignment. This was achieved by delivering market presentations, product updates and PR meetings. During this period I have taken on two interim assignments of 6 months as Area Manager for Sweden (2017) and Belgium (2016). The goal of these assignments were to restructure the teams to increase performance and reputation in the specific markets.

Stockholm, Stockholm County, Sweden

Brussels, Brussels Region, Belgium

Amsterdam Area, Netherlands

- Manage a team of 5 Account Managers and 3 Account Executives- Coach Account Managers in their markets- Market analysis and create strategic action steps- Provide hotels with information and advice on revenue management - Inform hotels and advise on allotment, availability and supply- Liaison person for hotels to contact when they have questionsAdditional; - Trainer for the training 'DNA Partner Performance for Account Managers which is a a one week training for Account Manager from all over the world.

Lyon Area, France

- Manage and motivate a team of 7 French (speaking) coordinators - Prioritize and manage the workload distribution amongst the team, focusing on individuals strengths and encourage high levels of performance- Pass on the knowledge and skills to the local team- Set up and continuously improve operational processes and procedures- Perform regular quality checks- Coordinate projects, roll outs and implement trainings on new procedures- Provide (operational) training to (new) members as well as regular and ongoing training, support and coaching when required- Monitor performance and conduct performance reviews.Additional; - Trainer for the training 'DNA Partners Performance for Coordinators' which is a a one week training for Coordinators from all over the world.

Amsterdam Area, Netherlands

- Commercially Responsible for +500 accommodation accounts in the Netherlands- Responsible for area coverage in multiple regions (Waddeneilanden, Groningen & Gelderland)- Increase revenues by consultative selling- Advise hotels about internet strategies - Creating (B2B) win-win situations - Negotiating contracts and allotments- Organize partner events and workshops - Market the Booking.com brand name to hotels - Expand and take care of networks within the hotel industry

Amsterdam Area, Netherlands

* Analyze the performance of hotels and advise them on strategic improvements;* Maintain the websites of hotels regarding their availability, rates, and special offers and packages;* Manage our relationship with hotels;* Assist with the development of new online offers;* Analyze consumer behavior;* Make competitor reports;* Assist hotels with their registration;* Define acquisition lists together with the Manager;* Check the availability of hotels during the high season(s);* Assist with our newsletter.

Amsterdam Area, Netherlands

Graduation internship of 10 months