Michiel Jacobi Email & Phone Number

Delft, Zuid-Holland, Nederland

Teamlead of the Product Service team. CEAD's Product Service team is responsible for support, service and (standard) training for CEAD customers and partners. This includes (technical) support, inquiries about the system usage and application, troubleshooting, corrective- and preventive maintenance and user documentation. As teamlead, responsibilities include making sure the team is happy (first of all!) and working on the right things, planning of training, internal communication and reporting back to the management team.

Delft, Zuid-Holland, Nederland

Teamlead of the customer support team. CEAD's support team is responsible for everything after installing a system (AM Flexbot systems) or after shipment (Robot Extruder systems). This includes (technical) support, inquiries about the system usage and application, maintenance and user documentation. As teamlead, responsibilities include making sure the team is working on the right things, planning of training, internal communication and reporting back to the management team.

Delft, Zuid-Holland, Nederland

CEAD provides AM solutions around the world, both complete systems and components for AM applications (such as an Extruder). The Customer Support department is the single-point of contact after delivery or installation of a system. For example, after installation of an AM Flexbot, training is provided by a support engineer and all support thereafter is maintained by the same team. Also, maintenance and user documentation is maintained by customer support. In 2021, I started as the first customer support engineer on the team and a full AM Flexbot training was developed and documentation is kept up to date while customers were helped.

Schiphol, Schiphol-Oost, Schiphol-Skypark, North Holland Province, Netherlands

Repair Development (RD) support in de industrialisation of protected manual repairs and develops new repairs on engine parts (CFM56, CF6, GE90, GEnx, GP7200, LM2500) repaired at KLM Engine Services. Next to that, the RD-team implements new repair techniques and optimizes repair processes if needed. During my time at KLM, I have been busy with the application of laser cladding on aircraft/engine parts and am researching the feasibility (technical & economical) of insourcing existing and new repairs. Next to these activities I guided interns who performing an internship at the KLM Makerspace. The Makerspace is a space where new (Industry 4.0) techniques are tested. Collegues are able to get to know these techniques in a playful matter. The interns have the task to keep the space running and guide collegues with training and advice if necessary.

Marknesse, Flevoland Province, Netherlands

Graduation from Aviation Engineering at the Amsterdam University of Applied Sciences (AUAS). Research will focus on the development of an erosion sensor for a military turboshaft. Assessed with a 7.8.

Leiderdorp

Preparing drinks for guests of Brasserie Park. Also performing tasks as a waiter. Competences I gained: working with stress, able to improvise when events went differently than espected. Gained knowledge about (specialty)beers, (specialty)wines and preperation of warm beverages.

Woensdrecht, Provincie Noord-Brabant, Nederland

Internship at the Main Support Base of the Royal Netherlands Air Force for the third year of the curriculum of Aviation studies at the Amsterdam University of Applied Sciences. Squadron 981 performs the component maintenance of the weapon systems of the RNLAF and I am supporting the Production Engineering office as an intern by executing multiple projects together with four other interns. These projects are covering components of the AH-64D Apache, the CH-47 Chinook, the C-130 Hercules and the NH90 maritime helicopter.

Leiderdorp, Provincie Zuid-Holland, Nederland

Writing articles, mostly based on press releases, for the website 'Luchtvaartnieuws.nl'. Sometimes it was possible to add some gained knowledge from my study to the articles which added some depth in the article itself.

Amsterdam Area, Netherlands

Chairman of the board of the year 2015 - 2016. This concludes leading the board meetings, leading the General Member Meetings and being responsible for external affairs. The associasion has approx. 30 active committee members and approx. 600 members in total. During the year as a board member, I have gained a lot of experience with dealing with stressful situations, learned a lot about managing a association and volunteers. My board has introduced some new traditions, like the choker ties for female members and special ties for committee members and many more, into the association, something which I'm very proud of.

Leiden

Picking orders in a farmaceutical wholesale.

Leiderdorp

Stocking the shelves, making sure that everything looks tidy. Managing other stock boys and girls, loading and unloading the truck with supplies.

Leiden

Work consisted of supporting the teacher during a block of chemistry lessons on redox reactions. A trial has been run with a new e-learning system. I supported the teacher in reviewing the material of the students and gave the students extra explanations where necessary

Leiderdorp

Distribution of the Sunday's newspaper

Bachelor Of Science

N.V.T.

N.V.T.

Gymnasium Diploma