Michelle Kung Email & Phone Number

Wp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Operations Admin

Malaysia/Spain

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

I have been freelancing in this sector for a few years working from time to time with translations (Training Manuals, news articles etc), interpretation (Official translator and Interpreter for the Ambassador of Italy in Malaysia on his official work and event in Malaysia) and subtitling for movies (Transporter, War of the World Animation etc).

Spain & Malaysia

I started teaching in a tuition center when I was still studying, earning a little income for myself, from 1999 to 2004. Later on, I gave classes and seminars in Universities based on my profession as a Creative Producer for the entertainment industry in Malaysia. I started to be on contract with a language school in Kuala Lumpur and a few English learning websites to teach English to children and adults since 2020.

Federal Territory Of Kuala Lumpur, Malaysia

Spain

- Responsible for managing customer expectations in delivering superior levels of service.- Took great pride in ensuring a positive overall customer experience. - Customer-focused approach to troubleshooting, resolving problems and ensuring repeat business.- Building Customer Loyalty programme.- Testing beta sites for every update for the eCommerce website- Social media management for Levi's and complaint management. - Translations in English for social media posts and eCommerce website. - Conduct pieces of training and support for new staff.

Spain

Took great pride in ensuring a positive overall customer experience. Customer-focused approach to troubleshooting, resolving problems and ensuring repeat business. Responsible for managing customer expectations in delivering superior levels of service. Building customer loyalty. CSR and CRM skills, utilising Sales Force and Avaya on daily basis.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Responsibilities:- As the Commercial Assistant, working directly with the Commercial Attaché of the Embassy, compilingeconomic data of Italy and Malaysia, producing reports and conduct trade events with the Italian TradeCommission based in Malaysia.- Protocol Officer (Administration & Human Resource), sole personnel managing and liaising with Protocol Department (Wisma Putra) of the Malaysian Ministry Foreign Affairs on personal matters of all officers and staffs working in the Embassy, includes visa applications, purchases of Duty Free product, International Shipments and others.- Third Secretary directly under the Ambassador of Italy and the Deputy Head of Mission of the Embassyof Italy, managing their daily schedule and correspondence.- Assisting the Cultural Division in organizing cultural and trade events, marketing and promotion of events on social media, visits to Universities and companies, etc.- Assisting Consular Division in sensitive matters with regards of the welfare of Italians in Malaysia.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Responsibilities:- As the sole Project Manager, to kick start the project by in charge of conceptualizing the project,budgeting, conducting interviews and hiring the team, staff trainings, create standard operating procedure(SOPs) for the team. My contract completes once the team is set up and running,- The project was launched in December 2017: http://www.soundslikeasia.com

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Personal Assistant (to the Financial Police Attaché)Guardia di Finanza (based in Embassy of Italy, Kuala Lumpur, Malaysia)Responsibilities:- As a Personal Assistant, I manage my boss’s schedule, correspondence and as a liaison personnel between the office and local authorities. Administrative tasks. Research and case studies for on-going investigations.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Responsibilities:- As an Audio Post Production Producer, my duties are to produce and source for film productions,animations and music productions for the company. Managing work task and schedule for engineers.- Conceptualizations and creative input for film / TV scoring.- Work tasks from pre-production (negotiation on contracts & close deals), budgeting , till post-production(managing and presentation final product to Client).- Audio Producer for varies award-winning films, animated film, TV series and Games which includes: Warof The Worlds: Goliath, Insectibles, Harry and Bunnie, Villa Nabila, Men Who Save The World (LelakiHarapan Dunia), Hungry Ghost Ritual (Hong Kong), Abang Long Fadil, KL Zombi, Let’s Eat(Singapore/Hong Kong) etc.- Marketing and Promotion for War of The Worlds: Goliath the Movie.- Audio Producer and Project Manager for The Lat’s Place (Puteri Habour, Johor).On the side, also do some voice overs for animation:1. Harry & Bunnie (Voiced Bunnie)2. Wallas and ghost voices for Horror movies and other animations, audio produced by the studio.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Responsibilities:- As a Creative Producer, my duties are to produce and source for productions and shows for the company.- Conceptualizations and applications of marketing plans. Works also as Event Manager and TalentManager.- Propose, promote, market and selling the productions.- Directed and coordinated events and international shows, taking care of all crews and cast, making sure the productions run smooth.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Responsibilities:- As a Producer, my duties are to produce and source for productions, coordinating and making sure alltasks are well executed to ensure smooth running of each project.- Reporting to the Head of Post Production of the company. Stand-in personal assistant to Head of PostProduction.- Directed and coordinated video productions of commercials, event, corporate videos etc, taking care of all the crews and cast, making sure the productions run smooth.- Involved in web development and other administrative for overseas projects like Germany, Myanmar and U.K. Conceptualizations and applications of video productions and websites.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Responsibilities:- As a Producer, my duties are to produce and source for productions, coordinating and making sure alltasks are well executed to ensure smooth running of each project.- Reporting to the Managing Director of the company.- Personal Assistant to Managing Director.- Marketing and Production Assistant for the production ‘M! The Opera The Musical’.- Production Producer for ‘Frogway The Musical’.- Marketing Manager for ‘Frogway The Musical’.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Responsibilities:- As a Creative Producer, my duties are to produce and source for productions and shows for the company.- Reporting to the CEO of the company.- Conceptualizations and applications of marketing plans.- Propose, promote, market and selling the productions.- Directed and coordinated events and international shows, taking care of all crews and cast, making surethe production runs smooth.- Involved in Merchandising of the productions.- General Management of the following projects:-1. May - June 2004 - Annie The Musical - Genting International Showroom, Genting Highlands2. November - December 2004 - Peter Pan The Musical - Genting International Showroom, Genting Highlands3. December 2004 - 1st Performing Arts Workshop and Recital - Federal Academy of Ballet andSecurities Commission Kuala Lumpur.4. January 2005 - Celebrity Tsunami Charity Drive - Metrojaya, Mid Valley Megamall6. April 2005 - Secretaries Week - Le Meridien Hotel, KL Sentral7. May - June 2005 - Oliver! The Musical - Genting International Showroom, Genting Highlands8. May 2005 - Musical Theatre Performing Arts Workshop and Recital Kuala Lumpur9. May 2005 – May 2006 - P.Ramlee The Musical (being postponed to year 2007) - Istana Budaya, Kuala Lumpur10, May 2006 - Edaran Endurance Classic Family Day - Al-Raudah, Kuang, RawangOthers:- Managing and marketing artist: Fauziah Latiff, Jess Teong, Jamie Woon and many other talents under the management of the company.- Proposing events and providing entertainment requirements for private functions and others.- Sales and marketing productions and musicals world wide. Main communications with clients from China, United Kingdom, Singapore, Korea, Japan and others.- Conceptualizing marketing and promotional plans and materials.- Conducting staff training and interviews.- Partime photographer & video editor.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

** During the period of 1999 – 2004, I have worked in various companies in various fields ranging fromEducation, Information Technology to Sales and Marketing on contractual basis. Would able to forwarddetails upon request.

Foundation Course For Technical Theatre Training, Technical Theatre And Stage Management

Audio Engineering