Michelle Lau Email & Phone Number

Michelle Lau is a CEO at cliqNship. She possess expertise in itil, it service management, security, technical support, network security and 15 more skills. She is proficient in English, Chinese (Mandarin) and Filipino. Colleagues describe her as "Michelle is one of the few people I know who can balance a highly technical, pressure-intensive work environment with a lively and enjoyable social life. Her charisma to influence allows her to find win-win agreements between internal and external clients making her one of the best escalation managers in ETSC. Technology is fast-paced and Michelle is dynamic enough to constantly improve herself and update her knowledge either through certifications or further studies." and "Michelle was my primary escalation contact for hot issues and cases at our Tech Support Center in the Philippines between 2004 and 2006. She is absolutely reliable and sorts out the issues very calm which means, she doesn't get distracted by nervous people and customers around her. Once she gets hold of a case she never gives up to solve the issue and there was no need for any reminders. Michelle is able to see the forest, not only trees which was essential for this job. She also… Show more"

Listed skills include Itil, It Service Management, Security, Technical Support, and 16 others.

• 

  Ceo

  Cliqnship

  Oct 2011 - Present

  cliqNship (CNS) is a leading solution provider that specializes in end to end eCommerce services from sourcing, fulfillment to last mile services. We started from moving shipments across the country and around the world with just 1-cliq. We aim to empower modern day entrepreneurs and help them grow their businesses by providing them support with their needs.Owning an online and startup business is no easy task. Many situations and problems need your constant attention, but arranging… Show more cliqNship (CNS) is a leading solution provider that specializes in end to end eCommerce services from sourcing, fulfillment to last mile services. We started from moving shipments across the country and around the world with just 1-cliq. We aim to empower modern day entrepreneurs and help them grow their businesses by providing them support with their needs.Owning an online and startup business is no easy task. Many situations and problems need your constant attention, but arranging shipping and payment collection shouldn’t be one of them. Take the frustration out of the logistics and fulfillment side of your business and rely on the experts of CliqNShip to handle all your transportation and logistics needs. Show less