Michael Mertens Email & Phone Number

Neuss, Nrw, De

Neuss, Nrw, De

Düsseldorf, Nordrhein-Westfalen, Deutschland

Düsseldorf, Nordrhein-Westfalen, Deutschland

Rhein-Kreis Neuss, Nordrhein-Westfalen, Deutschland

As IT Business Analyst mainly in charge of- Identification, recording and prioritization of IT needs and requirements from the business units- Transfer of defined IT business requirements to the IT supply organization - Preparation of decision-making documents and introduction of IT business requirements via defined approval processes in the corresponding committees - Ensuring that IT guidelines (architecture, security) are compliant to defined standards

Contribution in different management roles in a rage of engagements, with main focus on:- Management of various IT projects with operational focus (infrastructure, deployment, operations) at a German telecommunications provider- Run competitive analysis and requirements consolidation for a leading IoT connectivity provider with strategic goal to lean and optimize its BSS/Core infrastructure - Preparation of effort estimates and service offerings - Analysis and documentation… Show more Contribution in different management roles in a rage of engagements, with main focus on:- Management of various IT projects with operational focus (infrastructure, deployment, operations) at a German telecommunications provider- Run competitive analysis and requirements consolidation for a leading IoT connectivity provider with strategic goal to lean and optimize its BSS/Core infrastructure - Preparation of effort estimates and service offerings - Analysis and documentation of workflows/business processes Show less

Düsseldorf Area, Germany

Project Manager:Steering of projects with main focus on service development within ICT environment (Business Support Systems (BSS) ) which mainly being part of strategic programe initiatives with high company significance. Projects comprising up to now budgets of up to 12 mEUR and 35 project members. Areas of expertise:Initiation, planning, reporting/monitoring, execution and finalisation of projects with varius technical scopes, as well as its transitions towards… Show more Project Manager:Steering of projects with main focus on service development within ICT environment (Business Support Systems (BSS) ) which mainly being part of strategic programe initiatives with high company significance. Projects comprising up to now budgets of up to 12 mEUR and 35 project members. Areas of expertise:Initiation, planning, reporting/monitoring, execution and finalisation of projects with varius technical scopes, as well as its transitions towards production/operation, offer management and calculation, contract elaboration and planning, steering of virtual teams, supplier selection and steering, project review, setup of steering structures on RACI basis, stakeholer management Work samples:* enabling bidirectional mobile roaming for Telefónica and E-Plus subscriptions by connecting and adapating the applicable IT systems being in charge of collection and mediation billing relevant information in both networks* migrating the entire E-Plus subscription base into the network and IT infrastructure of Telefónica while being responsible for the development of the migraton toolchain embedded inbetween the source and target IT stacks* introduction of a generic interface towards value added service partners to run applicable business processes (activitation, deactivation). Connection of several VAS partners Demand Manager:Recording of demands from revenue accountable business units (B2C,B2P and B2B), its documentation and handover to project management office to request project initiation.Validation of business cases as part of the requirement recording. Areas of expertise:Recording of requirements and its documentation via use cases (UML), user stories (five Ws approach) as well as processes according BPMN, structuring and elaboration of complex topics, validation and assessment of technical specifications and supplier offers, planning of business acceptance tests Show less

Düsseldorf Area, Germany

Group Manager:Manager of 6 junior/senior product managersAreas of expertise: Analysis and lifecycle management of services and technologiesCreation of product roadmaps, execution of SWOT analysesSupport and consultancy of distribution channels at technology related information requestsResponsible for requirements collection across affected profit and loss business unitsReview of technical specifications issued by suppliersPlanning and execution of business… Show more Group Manager:Manager of 6 junior/senior product managersAreas of expertise: Analysis and lifecycle management of services and technologiesCreation of product roadmaps, execution of SWOT analysesSupport and consultancy of distribution channels at technology related information requestsResponsible for requirements collection across affected profit and loss business unitsReview of technical specifications issued by suppliersPlanning and execution of business acceptance tests Show less

Düsseldorf Area, Germany

(Technical) Product ManagerTechnical end-to-end product/service responsibility comprising functional and non-functional aspects inclusive affected supporting business processes. Consultancy of profit and loss accountable business units (B2C,B2P and B2B) at assessment and evalutation of new business models and/or product strategies. Execution of feasibility studies in close cooperation with application, respectively system experts within heterogeneous IT system landscape. Conception of… Show more (Technical) Product ManagerTechnical end-to-end product/service responsibility comprising functional and non-functional aspects inclusive affected supporting business processes. Consultancy of profit and loss accountable business units (B2C,B2P and B2B) at assessment and evalutation of new business models and/or product strategies. Execution of feasibility studies in close cooperation with application, respectively system experts within heterogeneous IT system landscape. Conception of solutions for dedicated customer demands. Presentation and execution of product/service related workshops (customer care training). Elaboration and assessment RfI, RfP and RfQ. Areas of expertise: Conception of product/service descriptions, review and study of technical specifications issued by suppliers of IT solutions, analysis and management of product life cycles, creation of product roadmaps, support and consultancy of distribution channels at technology related information requests, execution of SWOT-analyses Show less

Düsseldorf Area, Germany

Group Manager:Manager of upto 6 junior/senior technical product managers and application experts, even in different business units (IT and Marketing).Areas of expertise: Planning of employee deployment and task assignments in line with company and line organisation objectives, target-setting meetings and frequent feedback talks, performance appraisals, development planning of employee skills (technical competence, methodology know-how and personal skills), conflict management, team… Show more Group Manager:Manager of upto 6 junior/senior technical product managers and application experts, even in different business units (IT and Marketing).Areas of expertise: Planning of employee deployment and task assignments in line with company and line organisation objectives, target-setting meetings and frequent feedback talks, performance appraisals, development planning of employee skills (technical competence, methodology know-how and personal skills), conflict management, team building, networking Show less

Düsseldorf Area, Germany

System Engineer:Enhancement and fault management of the network entities (HLR/MSC/GSNs) part of the NSSSupplier management including moderation of technology review/roadmap workshopsPresentation of value creating technical features towards business unitsPreparation of RfI, RfQ documentationLeadership at technical contract negotiations during E-Plus GPRS tendering for GGSN (GPRS Gateway Support Node)

Kreisfreie Stadt Aachen Area, Germany

Senior Software Designer:Design, programming and integration testing of functional blocks for the 'Mobil Switching Centre' network entitiy.Such development focusses the mobile core switch solution that serves global market needs and adheres to internal telecommuncations standards.In that respect development comprises the in-depth analysis of requirements, creation/adaptation of design documents as well as coding and testing in complex tool environments Quality Manager /… Show more Senior Software Designer:Design, programming and integration testing of functional blocks for the 'Mobil Switching Centre' network entitiy.Such development focusses the mobile core switch solution that serves global market needs and adheres to internal telecommuncations standards.In that respect development comprises the in-depth analysis of requirements, creation/adaptation of design documents as well as coding and testing in complex tool environments Quality Manager / Auditor:Setup and tracking of project specific quality plans including measurements Elaboration and adaptation of design processes to improve software qualityExecution and modaration of code inspections and root cause analyses Visiting of development site across Europe to run quality audits according Ericsson quality standards Show less

Bochum Area, Germany

Design, programming and test of a vision system for surface inspection.Setup of evaluation installations for surface inspection of - europallets to avoid damages in high bay rackings due to excavations - molten steel during finishing process to secure a high risk work place and to mprove/validate steel qualityExecution of system demonstrations during pre-sales acitivitiesPresentation of surface inspection application at Hannover fair to interested audience

Master Of Electrical Engineering (Diplom-Ingenieur), Specialisation: Measurement And Controlling

Business Administration (Diplom-Wirtschaftsingenieur), Special Subjects: Marketing And Organisation/Planning