• Utilized Python APIs, JIRA, and Excel to analyze workspace data, supporting 25+ product life cycles• Oversaw product roadmap to ensure alignment of product development with organizational objectives• Gained proficiency in Scaled Agile Framework (SAFe) and Lean Portfolio Management principles• Worked closely with Product Managers and Engineers to guarantee effective execution of product• Coordinated meetings with external teams to address and resolve issues regarding tools used by Intelsat

• Achieved the highest number of Total Tech subscriptions for the store in October 2022, demonstrating an exceptional ability to drive sales and exceed targets as one of the top 250 sales professionals in the district• Researched new and existing products to deliver proper and credible advice for customer needs• Collaborate and communicate with customers and team members to meet weekly targets and sales quotas

• Streamlined up to 160 orders per day leading to 98% customer satisfaction• Oversaw a 9 employee team (baristas, cashiers, and kitchen staff) to meet thehigh demand by delegating orders, cleaning, and other tasks• Audited inventory of 30+ teas, toppings, and fresh ingredients on an hourly basis• Oversaw that everything is properly refilled and restocked• On-boarded new employees and oversee progress to ensure a smoothtrainee-to-employee transition• Designed and implemented a 20-step opening and closing checklist

• Fulfilled 140 orders/day leading to 98% customer satisfaction• Learned and mastered recipes for 30+ menu items• Worked with the business owner to add a new menu category with 5 newproducts leading to an increase of $1,600 in revenue per day• Led team to fulfill 20+ online orders per hour from 4 delivery service providers