Mich Oon Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

TLDR; my role is to make my people happy so that they make my clients and influencers happy. 2022:1. Despite our rapid growth from a team of 15 in 2020 to a team of 50 by December 2021, our organization still operated without an HR department. Hiring responsibilities remained centralized with the CEO, and formal processes were yet to be established.2. I expressed to our CEO my passion of driving the workplace culture and my desire to lead the development of the People & Culture team at KOLs.Asia.3. Spearheaded the establishment of the HR department from the ground up, overseeing the implementation of processes and policies across the organization, and introducing HR Management Systems to streamline operations. Additionally, initiated the digitalization of certain HR functions.4. Led the creation and management of new divisions within the People & Culture function, including Talent Acquisition, Total Rewards, People Management, Performance Management and Administrative division. 5. At the end of the year, we successfully scaled up the company to a team of 75 members.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

2020 - 2021 - Strat & Servicing Team1. Utilized my expertise in the creative and branding industry to enhance proposals by introducing content ideation strategies to clients, thereby expanding influencer marketing strategies beyond the traditional scope of a talent agency.2. Managed the acquisition and retention of clients, including notable brands such as Suunto, Anmum, GoPayz, Malaysia Tourism, Sazarice, Huawei, and others.3. Played an integral role as a member of the key pitching team for various brands under L'Oreal (such as Garnier, Kiehl's, La Roche-Posay, etc.) and Digi.

Kuala Lumpur, Malaysia

My role includes creating a portfolio of client accounts and managing, reviewing progress, and delivering the client’s advertisement projects on social media. It is also to oversee the social media pages as well community management and develop strategic plans to achieve client’s objectives and KPIs.+ Successfully managed high-profile accounts, including OCBC Malaysia, Asahi Malaysia, Clorox Malaysia & Singapore, and Darlie Malaysia, delivering impactful social media campaigns that aligned with brand goals.+ Participated in two pitch projects, showcasing the agency's capabilities and expertise in social media marketing.+ Played a pivotal role in securing new business from Berjaya Sompo Insurance Berhad, effectively pitching innovative solutions tailored to their needs and objectives.+ Established and nurtured strong relationships with clients, earning trust and confidence in the agency's ability to deliver exceptional results.

Selangor, Malaysia

UPwards Loyalty - See Hoy Chan Sdn. Bhd. + Spearheaded a two-month contract project focused on the UPwards Loyalty program, a collaboration between the Starling mall and UPtown.+ Responsible for recruiting merchants from the Uptown Square area to participate in the program's launch.+ Utilized strategic outreach and networking techniques to engage with potential merchants and effectively communicate the benefits of joining the loyalty program.+ Negotiated terms of participation with merchants to ensure alignment with program objectives and goals.+ Collaborated closely with the marketing team to develop promotional materials and strategies aimed at attracting merchants and generating interest in the program.+ Played a key role in successfully onboarding a diverse range of merchants, contributing to the overall success of the UPwards Loyalty program launch.+ Gained valuable experience in partnership development, marketing strategy, and project management within the retail and commercial real estate sectors.This experience showcases my ability to drive results in a fast-paced, deadline-driven environment while effectively collaborating with cross-functional teams to achieve objectives.

New Zealand

- Travelled independently for 9 months in New Zealand on a working holiday visa. - Experience working as a hard labourer in a cucumber glasshouse during Summer and a factory operator in a carrot juice factory during Winter. - Cultivated language and communication skills with people from all around the world.

Damansara Uptown

As the brand guardian for See Hoy Chan Sdn. Bhd. and its subsidiaries, I ensure consistency and excellence in communications, both internally and externally. My role involves collaborating with various departments to develop communication materials and overseeing branding initiatives for the Starling mall in Damansara Uptown.Portfolio Highlights:1) Corporate Communications: Managing See Hoy Chan Pulse newsletter, website, and intranet, and supporting units such as HR and IT, as well as business units including Sales & Marketing.2) Community Communications: Overseeing Damansara Uptown's website, Uptown Eats campaign, and managing social media accounts.3) Brand Communications for the Starling mall: Serving as the brand guardian and ensuring branding consistency across various teams, including corporate identity development, concept creation, social media management, and website support

Petaling Jaya

Experienced professional adept at managing client relationships and overseeing creative projects from conception to execution. Skilled in communicating with clients to understand their needs, presenting concepts for approval, and ensuring timely project completion. Proficient in brainstorming innovative ideas with creative teams, analyzing market trends, and developing brand strategies. Portfolio includes successful campaigns and branding initiatives for reputable clients such as The Star Media Group, Dutch Lady Malaysia, CIMB, and Cilisos.my.

Damansara Heights

Experienced professional in client servicing within the creative industry, ensuring timely completion of projects and maintaining strong client relationships. Skilled in project management, communication, and creative concept development. Proficient in analyzing market trends and competitor advertisements to drive impactful campaigns. Portfolio includes successful branding and marketing campaigns for reputable brands like Panasonic, ETIQA, Concorde, and NiQuitin (GSK).

Spm

Bachelor Of Management(Marketing), Marketing, Communication & Finance

Activities and Societies: Co - Founder of K-Generation Club