Michelle Ray Email & Phone Number

Louisville, KY, US

Orem, Utah, US

Coordinate with C-suite to identify, define, and document business requirements. Develop and maintain competitor analysis for fast-changing fintech industry products.Manage development sprint cycle to meet roadmap deadlines. Manage QA efforts and document development needs for entire lifespan of product, from design to delivery, to support.Document user.

Orem, Utah, US

Developed and implemented customer service SLAs and KPIs.Hired, trained, and mentored a high-performing customer service team responsible for assisting customers at levels of cryptocurrency knowlege.Establish and monitor key performance indicators (KPIs) to measure service quality and customer satisfaction.Analyze customer feedback and service metrics to.

Manage presence in social networking sites including Facebook, Twitter, Telegram, reddit, and other similar community sites, content creation, and PR for clients.Monitor effective benchmarks for measuring the impact of social media and digital ad campaigns, analyze, review, and report on the effectiveness of campaigns in an effort to maximize.

Houston, TX, US

San Diego, California, US

Craft comprehensive strategy tailored to the client's brand goals, target audience, and platform.Plan and produce content that aligns with brand messaging, including copywriting, graphic design, and video.Managing accounts on platforms like Instagram, Facebook, Twitter, and LinkedIn,, including scheduling posts and monitoring interactions.Actively engage.

The MilLiberty Initiative is a nonpartisan, nonprofit organization dedicated to the communication of the ideas and principles of liberty.http://www.milliberty.com/

Zug, CH

Drive the planning and orchestration of development efforts to create dashboard and product management tools for merchants onboarding to the Permission Marketplace via eCommerce platforms such as Shopify, WooCommerce, Big Commerce, and Magento. Create and maintain knowledge base, FAQs, and support system for merchants via Zendesk. Plan and execute outreach.

Zug, CH

Lead and mentor the communications team, overseeing hiring, training, and performance management.Ensure consistency in brand messaging across all platforms and materials, maintaining a cohesive and positive public image.Lead media relations efforts, including drafting press releases, managing media inquiries, and building relationships with journalists and.

• Clearvoter™ is a privately owned, for-profit early stage start-up corporation positioning a non-partisan, community based civic action network designed to transform the way voters gather, communicate and utilize.
• Targeted initiatives include block chain utilization for back end infrastructure and cryptographic token key issuance and token controlled access within our platform. Digital democracy. Open government. On-line voting.
• Clearvoter® Your Civic Action Network.

Maintain a high level of awareness of ongoing political and pop culture news in order to quickly source articles for publication. Aid in creating unique presentation of information for a widely varied audience, including packaging that is appealing for social media consumption.Ensure factual and structural accuracy of articles prior to publication.Provide.

Falls Church, Virginia, US

Build and nurture relationships with donors through personalized communication and ongoing engagement.Design and implement strategies to engage new and existing donors, increase contributions, and meet fundraising targets.Organize and host donor events and fundraising activities to deepen donor engagement.Plan and produce content that aligns with brand.

Lorton, Virginia, US

Manage and coordinate all marketing, advertising and promotional staff and activitiesAnalysis of customer research, current market conditions and competitor informationDevelop and implement marketing plans and projects for new and existing productsManage the productivity of the marketing plans and projectsMonitor, review and report on all marketing.

Sharjah, AE

Improve productivity by highlighting deficiencies and recommending change in tools, processes and and employee engagementCommunicate department goals and progress to operations, sales and development departments to ensure operational consistencyDay to day management of open support priorities and ongoing project managementFacilitate customer resolution for.

Sharjah, AE

Troubleshooting of proprietary software, Windows network and permissions issues, and third party integration problemsProvide customer support and technical issue resolution via e-mail, phone and other electronic mediumAssist sales department with technical explanations of software and network integration for potential customersManage call volume and call.

Expanded sales of product line to wholesale accounts worldwide and local brick and mortar retail locationsDesign, manage and market online boutique for sale of eco-friendly products for the home and familyManage online textile purchasing co-op of over 1,200 manufacturers, including marketing, order intake, accounts receivables, and order fulfillmentSocial.

US

Basic firewall, router configuration, network permissions, ISP connectivity, and email protocol troubleshooting, including set up of group, user and file sharing permissions at Primary Domain Controller levelSingle point of contact for several clients, compiling and executing action plans for timely, effective resolution of client issues where needed or.

One of a two person team providing nationwide InTouch Point of Sale support for all 220 retail locations, including hardware, application, and frontline network (NT/98/95 integrated network) support.Point of Sale dial up troubleshooting, assistance with development team, upgrade patch rollout and testing on a nationwide scale.Desktop PC setup, installation.

Internal help desk support for users in 31 operations offices nationwide, including InTouch software troubleshooting, paging terminal (Glenayre) troubleshooting, reseller dial up problems, reseller dial up account creation and management, and internal user account creation

Customer care concerning billing issues, payment options, and payment historyMastered InTouch software and database management systems for paging industry