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HEALTH CARE EXECUTIVE with extensive experience in a wide range of health care management and administrative roles. I am experienced in directing profitable, for-profit and not-for-profit operations, in multiple states and multiple lines of businesses. I am an experienced manager with strong leadership and team building skills and I am adept at establishing a high level customer service as well as business development through effective communications with all levels of an organization. I look forward to challenges that will enable me to utilize my knowledge and experience to optimize individuals benefits and care.Specialties: Administrator, Executive Director, Long Term Care, Home Health Care, Private Duty, Hospice, Director, Branch Manager, Health Care Manager, Health Care Director, Health Care Executive
Care First Home Health Care/Lchh Family
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Regional Director Of OperationsCare First Home Health Care/Lchh Family Jan 2024 - Present● Improved efficiency of operations by restructuring the clinical operations & related workflow.● Maintained 4+Star Quality ratings while improving patient & employee satisfaction.● Initiated new on-boarding processes.● Developed & initiated Preceptor/Educator program for new hires.
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Vp Of Business DevelopmentMerz Cuisine Jan 1994 - PresentThis is a "side" entrepreneurial venture:Assisted partners in streamlining the operation & securing a dependable distributor for our products.Through my efforts we secured several large accounts such as Schnucks, Shop 'n' Save, Dierbergs and Straubs locations.Our efforts have created a very successful product(s) that is virtually debt free, requires little or no intervention and continues to grow market share each year.
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Finance ManagerEntc & Entsc Of Nevada Jan 2023 - Jan 2024● Improved cash flows by managing billing services/billing staff.● Implemented fiscal policies & processing netting an increase in operating cash of $10k/month.● Initiated budgeting processes.
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Executive DirectorValley Health At Home By Bayada Nov 2018 - Oct 2022● Performed SWOT Analysis to establish priorities and gain insight from staff.● Improved Star Rating to 4-Star from 2.5 in just over a year.● Developed/deepened the relationship with the Discharge Management Teams.● Doubled market penetration percentage from 2018 to 2019 & maintained that percentage in 2020.● Reduced DSO’s and improved cash flow from operations even with the implementation of PDGM.● Improved EBITA results throughout 2019.
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Director Of OperationsAw Health Care Mar 2014 - Jul 2018St. Louis, Missouri, UsProvided oversight and leadership to three offices, with each providing two service lines (Home Health & Private Duty) during a time when the organization experienced growth in census and revenues annually during my tenure. -
Director Of Operations ManagementHealth At Home Feb 2012 - Mar 2014Palm City, Florida, UsResponsible for all aspects of the operations in Missouri, Kansas & Indiana. Developed strong teams focused on patient care and documented improvements in patient outcomes as well as improvement in organizational results....."Do the right thing at the right time and good things will happen!" -
Executive DirectorSt. Andrews & Bethesda Home Health, Llc Jul 2007 - Nov 2011• Responsible for all aspects of the successful start-up operations (i.e. Policies, Procedures, CMS 855A, PAC, etc…). • Developed and encouraged a positive environment focused on the patient’s goal and their clinical outcome.• Developed and implemented a Care Transition process that incorporated patient education as well as removing barriers for the patient.• Developed strong relationships with referral sources through education and fostering a “Partner in Caring” approach (i.e. SNF’s & MD’s).• Through these efforts, and building on my previous experiences, the organization became;o Profitable operations in each and every year of operation.o Recognized nationally in the first two years of operations, with the most recent year being included in the list of the Top 500 agencies in the country.
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Pack Committee ChairBoy Scouts Of America 2007 - 2011Responsible for organizing the Pack and keeping on track. During my tenure our Pack has grown consistently and in general is much more organized. I have also coordinated and expanded the Scouting For Food program by coordinating food pick ups at several senior communities in St. Louis.
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Chief Operating Officer/Chief Financial OfficerNurses To Go Mar 2005 - Jul 2007• Performed a SWOT Analysis with the management team, ownership and employees to determine opportunities of improvement.• Evaluated, proposed and implemented standardized Job Descriptions, Pay Grades and Benefits.• Evaluated and modified and/or created several processes that enhanced operations, dramatically impacted profitability and cash flow.• Established a standardized Board of Director Meeting Agenda and financial, clinical and business development reporting structure.• Initiated Accounts Receivable “clean up” effort resulting in improved use of the billing software, better reporting and improved cash flow.• Initiated a Budgeting Process and created a budgeting tool for the organization. • Initiated and supervised the implementation of new “Care Model” that incorporated a thorough understanding of the HHRG, the related Case Mix Weight and included a Visit by Discipline by HHRG model that would improve outcomes both clinically as well as financially.• Through these efforts the company became;o More profitable entity by FYE ‘06 o Debt free by 3/07.o Able to sustain itself on cash flows from operations. o Reduced DSO’s to 70 from over 200.
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AdministratorHeartland Home Health Care & Hospice Apr 2006 - Jun 2007• Responsible for census growth of 138% within the first 90 days and 219% in the first 18 months.• Showed a profit in the second full month of employment, sustained profit since and set record for annual profit in 2005 for the St. Louis Home Health division.• Initiated process changes that improved efficiency and profitability.• Utilized SWOT analysis to create action plans to increase referrals, improve OASIS scores and fill “holes” in the service areas.
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Administrator Of Nba Homecare Plus Of Indiana & FloridaNational Benevolent Association Sep 2004 - Apr 2006• Developed a Home Care Feasibility Study as well as a five year plan for implementation.• Started profitable Home Care operations (Home Health & Private Duty) in two senior communities.• Responsible for the operations of both locations including incorporation, preparation of policies and procedures to comply with all federal and state regulations as well as billing for services rendered and financial statement preparation.
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Corporate Compliance OfficerNational Benevolent Association Dec 2001 - Sep 2004• Developed and initiated a Corporate Compliance Plan for the entire organization (i.e. 100 locations in 22 states).• Reviewed and revised the NBA Policy and Procedure Manual at all levels (i.e. LTC, Independent Living, Assisted Living, HUD & CFS).
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Director Of Payment SystemsNational Benevolent Association Jan 1999 - Dec 2001• Prepared and implemented various training sessions to prepare the NBA’s Long Term Care operations for PPS.• Initiated a Medicare revenue recoupment plan that recouped approximately $80,000 of lost revenues.• Negotiated national contracts with suppliers that would save the organization over $500,000/year.
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Administrator And Chief Financial OfficerHome Technology Healthcare Nov 1995 - Jul 1998• Reduced days in gross accounts receivable by 25% in the first 60 days of employment.• Implemented cost cutting measures that resulted in annualized cost savings of $1,800,000.• Prepared and implemented a centralized billing environment.• Initiated a legal and operational restructuring of the various entities to maximize reimbursement and efficiency. • Evaluated payroll, accounts payable and billing systems and implemented changes that dramatically affected results of the region.• Expanded the Division’s service area by creating and maintaining a network of affiliates throughout Missouri and Southern Illinois.• Developed and implemented a business plan that would integrate the services of HTHC with the parent corporation.• Took over marketing & business development responsibilities and increased referrals and patient census by 100%.
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Director Of AccountingVisiting Nurse Association Of Greater St. Louis May 1991 - Nov 1995• Supervised payroll, accounts payable and billing.• Reviewed and analyzed the financial statements on a monthly basis.• Key member of a team that re-engineered the organizations work flow, resulting in considerable cost savings ($250,000/yr.).• Created budgeting system for all entities (i.e. Home Health, Hospice, Private Duty, & Case Management).• Revised the cost reporting to optimize reimbursement (increase of $50,000 annually).
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Data Processing SupervisorSt. Anthony'S Medical Center Apr 1989 - Dec 1990St. Louis, Mo, Us• Successfully installed new Admission-Discharge-Transfer (ADT) system throughout the hospital.• Supervised the processing of all charge information for the 908 bed facility.• Increased efficiency by restructuring the departmental responsibilities and reduced overtime by one third. -
Staff AccountantSt. Anthony'S Medical Center Jan 1986 - Apr 1989St. Louis, Mo, Us• Designed and implemented an automated accounts payable system, interfacing the accounts payable system to the host-based financial system.• Performed a feasibility study which resulted in the purchase of an additional medical office building as recommended by the study.
Mick Crawford Skills
Mick Crawford Education Details
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Illinois State University AtAccounting -
Riverton High School
Frequently Asked Questions about Mick Crawford
What company does Mick Crawford work for?
Mick Crawford works for Care First Home Health Care/lchh Family
What is Mick Crawford's role at the current company?
Mick Crawford's current role is Regional Director of Operations.
What is Mick Crawford's email address?
Mick Crawford's email address is cr****@****ero.com
What is Mick Crawford's direct phone number?
Mick Crawford's direct phone number is +131449*****
What schools did Mick Crawford attend?
Mick Crawford attended Illinois State University At, Riverton High School.
What are some of Mick Crawford's interests?
Mick Crawford has interest in Boy And Cub Scouts, Camping And Canoeing.
What skills is Mick Crawford known for?
Mick Crawford has skills like Healthcare, Home Care, Leadership, Team Building, Healthcare Management, Medicare, Training, Budgets, Management, Marketing, Strategic Planning, Process Improvement.
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