Mick Mccarthy Email & Phone Number

England, United Kingdom

London, United Kingdom

Responsible for the health and safety of all employees and contractors. Working closely with the Managing Director and Board on the strategic direction of the company. Collaborating with the Operations Director in improving operations on all sites. Driving Research and Development, and innovation for the company. Performed initial client assessments, and analysis of their current and future compliance requirements, as well as their culture and ethos. Used that analysis to build our portfolio with clients with whom our values are aligned, and to deliver the relevant ISO accreditations. Responsible for the management of company policies and procedures, ensuring our continued ISO accreditations (ISO9001, ISO14001, ISO45001).Ensure the correct maintenance of all Health and Safety materials required for the company.Developed new processes for employee evaluation, which resulted in marked performance improvements.

Luton, England, United Kingdom

Managed various stores, with teams of up to 400 employees. Delivered a consistent strong P&L every year in a challenging trading climate.Ensured the delivery of an exceptional level of service to every customer.Responsible for the hiring, training, and the professional growth of all employees.Developed and implemented a new employee evaluation process, which resulted in significant performance improvements.

London, England, United Kingdom

Managed team of 300+ employees concentrated in the London area.Managed staff scheduling and payroll to optimise performance.Proactively identified and solved complex problems that impacted operations management and business direction.Analysed marketing information and translated into strategic plansLimited financial discrepancies, accurately controlling monthly operations budget while delivering positive resultsLed and motivated sales team to meet and exceed sales goalsTrained all new managers on store procedures and policies.Completed series of training sessions to advance from Assistant Manager to Store Manager.Hired, trained and evaluated associates in store and led weekly store meetings for employees.Developed communication strategies to encourage an environment of open and effective communication. Built loyal customer base by delivering excellent service and making in-demand products available.