An experienced and respected Information Systems (IS) Manager skilled in upgrading basic information systems to SQL database solutions, realising significant increases in revenue, productivity, quality control and customer satisfaction. Has a demonstrated ability to develop highly automated bespoke process solutions to meet customer, company and team requirements. Works to proactively manage any issues to prevent them becoming problems. Uses Business systems reengineering processes to ensure staff remain focussed on delivering quality, customer focussed deliverables. A very experienced and professional Manager using his 30 years of management experience to lead the team. Gets the best out of the team by using their strengths while understanding when they need support. Maintains the team’s focus on achieving set goals and KPI’s through planning, monitoring and reviewing.Please feel free to contact me on 077246 10905 or mickcas@hotmail.com