Delivering effective operational service and business programme change solutions to public and private sector clients.

Mick is currently delivering the MoJ Single Operating Platform (SOP) Optimisation portfolio and all the associated business change activities for the Finance, HR and Procurement functions.Mick is working with the Cabinet Office and other ISSC2 customers to drive the government convergence agenda.Mick has defined the governance structure and stakeholder mapping to ensure clear messaging and control of the projects.Mick is manage the requirements gathering and selection… Show more Mick is currently delivering the MoJ Single Operating Platform (SOP) Optimisation portfolio and all the associated business change activities for the Finance, HR and Procurement functions.Mick is working with the Cabinet Office and other ISSC2 customers to drive the government convergence agenda.Mick has defined the governance structure and stakeholder mapping to ensure clear messaging and control of the projects.Mick is manage the requirements gathering and selection of the service provider for internal high profile Payroll system.Mick is working with the Digital Services Team to maximise the benefits of adopting SOP with the view to increasing integration and reducing operational costs. Show less

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Mick managed the successful delivery (23rd May, 2016) of the ISSC2 Single Operating Platform (SOP) for Defra that included DECC, FSA, NE, VMD, CCC, APHA, and MMO. The SOP Programme was a migration from the existing Oracle serviced platforms into the Single Oracle R12 platform managed by Shared Services Connected Limited (SSCL).The Programme scope was to transfer the complex Finance, HR and Procurement functions for all organisations.The Programme was taken through a full… Show more Mick managed the successful delivery (23rd May, 2016) of the ISSC2 Single Operating Platform (SOP) for Defra that included DECC, FSA, NE, VMD, CCC, APHA, and MMO. The SOP Programme was a migration from the existing Oracle serviced platforms into the Single Oracle R12 platform managed by Shared Services Connected Limited (SSCL).The Programme scope was to transfer the complex Finance, HR and Procurement functions for all organisations.The Programme was taken through a full lifecycle delivery managed to MSP standards and adhered to strict governance processes while being delivered within budget. Show less

Mick led the Ministry of Justice FITS Cross Tower Transition to ensure that the 6 towers were to embark on their transition activities in a uniform and controlled manor. In conjunction Mick re-shaped the PMO function to meet the Ministry of Justices contracted position while also taking the Transition lead on 2 of the towers. • Managed the Transition lead for the Application Management and Support Tower, leading it through the procurement phase (OJEU).• Continue to manage the… Show more Mick led the Ministry of Justice FITS Cross Tower Transition to ensure that the 6 towers were to embark on their transition activities in a uniform and controlled manor. In conjunction Mick re-shaped the PMO function to meet the Ministry of Justices contracted position while also taking the Transition lead on 2 of the towers. • Managed the Transition lead for the Application Management and Support Tower, leading it through the procurement phase (OJEU).• Continue to manage the Security Protective Monitoring tower from contract award through the full Transition lifecycle.• Developed the Cross Tower Transition organisation design to make best use of existing resources without the requirement to expand the team.• Managed the introduction of the awarded SIAM Tower supplier into the integrated delivery programme.• Assured the programme deliverables for the SIAM tower and managed programme change control to govern the re-baselining of programme timescales and associated dependencies. • Development of the PMO Processes to enable the programme to move from a procurement into a multi tower transition programme. Show less

Working on the Amsterdam programme, to outsource the whole of IT services to enable the business to continue to grow and the implementation of an improved ITIL v3 TOM. • Reported to the IT Director and the Operations Manager from the conception. • Created the programme team.• Oversaw the creation of the outsource strategy.• Managed the down-select process and the contracting process.• Led the design of the transition and the management of the PMO, HR streams and… Show more Working on the Amsterdam programme, to outsource the whole of IT services to enable the business to continue to grow and the implementation of an improved ITIL v3 TOM. • Reported to the IT Director and the Operations Manager from the conception. • Created the programme team.• Oversaw the creation of the outsource strategy.• Managed the down-select process and the contracting process.• Led the design of the transition and the management of the PMO, HR streams and communications to the senior business applications stakeholders.• Managed the transition of Tata Motors Limited into the programme to change their outsourced supplier. • Brought the Tata Motors Limited team into the programme and structured their engagement within the programme to minimise the impact to the overall delivery.• Structured work streams to enable delivery of the commercial and technical solutions. Show less

Mick managed from conception an urgent migration from the a Land Rover 3rd party purchased service provider this led to a tight time bound project to transition services and manage TUPE staff to another supplier. Mick was responsible for the selection of this supplier and the negotiation of the contract and business case. • Managed a portfolio of projects and a business change programme (full SDLC) to continue the streamlining of the IT landscape to realise £2.1m operational savings.… Show more Mick managed from conception an urgent migration from the a Land Rover 3rd party purchased service provider this led to a tight time bound project to transition services and manage TUPE staff to another supplier. Mick was responsible for the selection of this supplier and the negotiation of the contract and business case. • Managed a portfolio of projects and a business change programme (full SDLC) to continue the streamlining of the IT landscape to realise £2.1m operational savings. Reporting to Plant Directors for production projects and Finance Directors for Financial application changes.• Managing global risk for software deployments and process changes to importers and dealerships to eliminate any disruption to sales with 100% success.• Managed the annual completion of the Sarbanes Oxley (S-Ox) attestation for all financial and marketing applications and processes. Liaised with external auditors to demonstrate compliance. • Reporting to the Programme Director, Mick managed the transition and acceptance of the Ford Transition post the sale of Jaguar and Land Rover to Tata for all Marketing and Sales, Warranty and Finance Invoicing applications to an onshore / offshore managed service with agreed SLA and KPI's.• Designing the knowledge acquisition process, created the documentation standards and monitored the completion of the acceptance criteria. Managed the adoption and the quality assurance of this function.• Development of the new IT support and operational processes to ensure full integration and alignment with the JLR security and operation policies.• Designed a risk based approach which was implemented by his team to drive down the number of suppliers and negotiate better commercials due to suppliers trying to leverage their position post the sale from Ford. Managed the migration of the Ford applications, their data and code into the JLR environment.• Managed the relationship with HMRC with regard to data flows for import and exported parts. Show less

I worked for the IT Operations Manager providing both operations support services and project delivery commitments. Both onshore and offshore teams were under my control to ensure these applications were delivered to the SLA’s. • Directly managed the liaison with the business customers and internally to other IT departments. • The Application and Infrastructure project delivery was conducted to the corporate Software Delivery Methodology based upon Prince 2. Included server… Show more I worked for the IT Operations Manager providing both operations support services and project delivery commitments. Both onshore and offshore teams were under my control to ensure these applications were delivered to the SLA’s. • Directly managed the liaison with the business customers and internally to other IT departments. • The Application and Infrastructure project delivery was conducted to the corporate Software Delivery Methodology based upon Prince 2. Included server consolidation and virtualisation as well as application changes to improve productivity and simplification.• Full financial control of the £11.9m operational budget.• Negotiating the Volvo cross charge and payment profile and reported directly to the Programme Director.• Developed and maintained 24X7 support model in line with SLA expectations to support mission critical application and infrastructure environments.• Personally managed major incidents to resolution, controlling activities and communications to stakeholders. Show less

Global Order to Cash Programme • Liaised with the business relationship Management team and the business directly to develop business change projects to alleviate the problem areas of the legacy IT systems that were not scalable with the projected growth and increase in vehicle models. Employed both Agile and Prince 2 methodologies depending upon application set to deliver requirements. • Created the environment from which expert knowledge could be used to simplify the data flow and… Show more Global Order to Cash Programme • Liaised with the business relationship Management team and the business directly to develop business change projects to alleviate the problem areas of the legacy IT systems that were not scalable with the projected growth and increase in vehicle models. Employed both Agile and Prince 2 methodologies depending upon application set to deliver requirements. • Created the environment from which expert knowledge could be used to simplify the data flow and application interface structure to base upon findings from the WAR Room. WAR Room Application Architecture & Interface Review• Commissioned a review of the end to end IT landscape reporting to the IT Director. Order Scheduling pipeline application (PLO) introduction into global distribution application (D42)• Managed the PLO development team to meet the tight timescales and interface of the new technology. Replacement of Global Dealer Database (PAG Dealer)• Managed the business politics of both Brand Managers to enable the design of a global database of single and multiple brand dealerships. • Managed the migration to the central database and the communication to the dealers on their management of their content. Show less

Various IT Services projects including:• Rollout of 7000 Dell desktop environment• Migration of file and print services to new platform• Creation of Executive support Model • Development of Global Dealer Database• RapidRecall PC backup pilot• Deployment of secure WiFi • Consolidation of Software Configuration toolset• Office move of 2000 staff for building refurbishment • LCCM wake-on-Lan rollout to key hardware• Design and creation of remote support… Show more Various IT Services projects including:• Rollout of 7000 Dell desktop environment• Migration of file and print services to new platform• Creation of Executive support Model • Development of Global Dealer Database• RapidRecall PC backup pilot• Deployment of secure WiFi • Consolidation of Software Configuration toolset• Office move of 2000 staff for building refurbishment • LCCM wake-on-Lan rollout to key hardware• Design and creation of remote support website Show less