Mickael Lesage Email & Phone Number

St Louis, Missouri, United States

St Louis, Missouri, United States

Greater St. Louis Area

• Coordinate all operations within the Sales and Marketing department including contracts, client satisfaction, account management, and marketing campaigns.• Collaborate with sales managers and clients to quote contracts, propose add-ons, and review renewals, then update our database upon contract approval.• Communicate internally across departments and externally with clients and business partners.• Prepare reports with data from multiple systems, provide analysis, present to management, and make recommendations for improvement.

Greater St. Louis Area

• Coordinated for the Business Travel Manager and across departments, including sales material and contracts, client satisfaction, and reporting.• Maximized revenue and other key metrics through suggestive selling and reporting analysis.• Increased revenue 144.6% by managing a new internal process and acting as liaison between the General Manager and all departments.• Coordinated with external agencies to ensure proper communication of contract and reservation details, resulting in high sales rates and volume.

Novotel Paris Les Halles

• Managed cross-functional teams across the organization.• Responsible for the development and performance of the business and leisure groups, with the goal of making them our most profitable assets.• Optimized the budget to maximize revenue and minimize expenses.

Région De Paris, France

• Coordinated sales and client relations for events and meetings.• Developed strong client relationships and delivered excellent account service.

Région De Paris, France

• Manage the client relationship throughout the event lifecycle.• Coordinated across departments by managing weekly meetings and establishing control documents for quality assurance.

Région De Paris, France

Use revenue management best practices and maintain high standard of client service to take clients through the sales lifecycle, from adapting the sales pitch to closing the deal.• Maximized revenue, occupancy, and average room rates via suggestive selling, emphasis on the hotel’s loyalty program, and acquired market knowledge, all while adhering to the hotel’s revenue management policies.• Efficiently transformed RFPs into reservations using customized client communication, frequently increasing profits by 20% via upsells.• Liaised across departments to ensure proper communication of reservation details.

Bournemouth, Royaume-Uni

Internship in event management and hospitality.• Supervised all front desk duties as shift leader.• Handled all reservations via phone and email.• Managed online travel agencies' hotel allocations.

Bachelor’S Degree, International Business

• Valedictorian • Graduated with perfect scores in English and Spanish. • Event planning & hospitality internships, including 6 months.

Associate’S Degree, Restaurant, Culinary, And Catering Management

• Focused on culinary, catering and hospitality management. • Engaged in real-life applications of catered events and sales. • Completed.