Mick Boisvert Email & Phone Number

• Coordinate data collection for all of Accounts Receivable to complete period close A/R and Financial reporting for leadership review, trend identification, variance investigation, and performance metrics for C-suite
• IT liaison for the Accounts Receivable team encompassing attending prioritization meetings to advocate for Accounts Receivable, functioning as first line of contact for up or downstream issues that arise, and providing.
• Identifying keyways to maintain, automate, and improve data integrity across multiple company systems
• Reconcile multiple A/R and Deferred Revenue Balance Sheet ledger accounts monthly
• Complete monthly Bad Debt review to track status and generate accruals
• Operated as an integral part in new ERP assessment, system cutover, and implementation that happened in October of 2021

• Coordinate data gathering for the Collections team to establish KPI metrics around collection effectiveness
• Produce on-demand reporting for the Collections team to address various concerns as they arise
• Communicate with customers to resolve outstanding receivables for both transactional and project accounts through reconciling customer accounts for errors and confirming accuracy of accounts
• Assist customers with billing corrections, refunds, and miscellaneous issues to ensure timely payment
• Find creative solutions to engage customers on their past due balances and resolve them
• Mentor and assist training of other Collections Specialists

• Developed and implemented new internal controls with analytical reporting on timeline performance, monitoring across customer, vendor, and asset areas
• Created standard operating procedures to assist associates learning systems, services, reporting structures, and policies; provided support answering miscellaneous questions as they arose
• Extracted financial data from financial applications as well as unstructured data sources and assisted with developing KPI dashboards
• Led ERP system reimplementation, involving extraction, cleaning, and upload of data
• Maintained data integration and accuracy through third party sales tax platform for calculation, exempt status verification, and most tax filings as need
• P&L analysis of customer and vendor transactions, encompassing all aspects of the service visit from labor to parts

• Inspected all perishable, non-perishable products, and supplies upon delivery; reconciled all deliveries against invoices and addressed any shortages or overages with vendor
• Increased department profitability by monitoring and improving department operations through control of labor costs and maintaining ideal inventory levels through shrink reduction paired with practicing proper order.
• Managed certification process of associated for operation of electrical pallet jack

Education record

Education record