Mick Coulson Email & Phone Number

Since 1st July 2024 working within the LMS (Landelijk Meldkamer Samenwerking) as product and service manager for the Dutch National 112 Telephony system, ensuring the system excellence of this vital infrastructure where citizens are connected to the relevant emergency services as quickly and securely as possible.

Delft, South Holland, Netherlands

As Product Development manager responsible for supporting the Outsourcing Business Unit with product management best practices and techniques by establishing a product maturity model roadmap.In addition responsible for developing a Portfolio management framework for the BU standard services, including catalogue management based on ITIL best practices, and.

Delft

Product Owner/Team Lead for two DevOps specialist teams within OGD; the Network & Unified Communications teams.Responsible for the daily management and lead of both teams as well as being Product Owner for the service development and automation undertaken by these teams.Currently completing the Agile Transformation of the teams towards DevOps working with.

Diemen

Responsible for the technical product management of all Tele2 consumer fixed services (Fibre, DSL, Internet & IPTV). I was also Product Owner for a network diagnostic tool supporting call centre trouble shoots. From conception to MVP the tool was operational within 6 weeks. With continuous development over a 12 month period using a LEAN AGILE way of.

Almere Stad Area, Netherlands

Product Manager responsible for the E2E management of the Voiceworks mobile portfolio. This includes the Voiceworks mobile, Managed Mobile, and Mobile Connect products and propositions as well as SIM card management and roaming regulations.

The Hague Area, Netherlands

Initially I was responsible for setting up the in-life product management of the TMNL mobile network. In 2013 seconded to the 4G/SRAN launch team responsible for all customer-facing aspects of the rollout of the SRAN in the Netherlands. This included creating and implementing a closed loop customer information system; and a network app ensuring that.

A&M Consulting is a specialised company providing SAP-Business Objects reports and training to telecoms operators; in addition to business consultancy to the telecommunications sector. We stand for a professional, no nonsense, approach to providing our customers with the advice they are looking for and can count upon.In the past few months a 3 months.

Responsible for a group of products and components in the area of Operations & Maintenance. Responsibilities included: P&L accountability for a portfolio of products; working with Research & Development to deliver agreed release plans; with marketing and sales channels to produce commercial packages, and communicating with customers to confirm roadmaps..

Working within a matrix structure, on the one hand, for the day to day management of a team of 12 product managers and architects, and on the other for all of Acision’s instant messaging, and convergent products; including any innovation projects with both customers and the EU. Responsibilities include the end P&L accountability for a (sub) portfolio of.

Initially responsible for the global business development of the Central Management Station product; following a business review and endorsed Action Plan, sales of this product doubled within 6 months. For 18 months responsible for the business development of all products for customers within the USA and Canada; which included managing a pipeline worth.

Business development manager for the Mobile Messaging division within LogicaCMG, with responsibility for managing and developing SMS, and associated messaging business opportunities.

KPN International Carrier Services (April 2005 – March 2006)Assigned to the International Carrier Services Business Unit of KPN as Product & Portfolio Manager for the “Mobile Matrix”; an innovative portfolio of wholesale mobile services from premium voice, and messaging, to 3G and roaming. Primarily responsible for advising the in situ KPN product managers.

Reading, United Kingdom

Reporting to the Management Team. Responsible for Business Development in Europe and the development and implementation of the company’s overall channel sales strategy. This included all aspects of channel planning and forecasting, and initial partner engagement. Also responsible for some direct solutions sales in the Benelux and Scandinavia; and.

Isle Of Man

Responsible for business decisions regarding the introduction and profitable running of Internet & Multimedia services for Manx Telecom. This includes defining strategies for Internet Access, Broadband Deployment, E-Business, and Voice over IP, and also assisting company directors and board members in positioning the political and economic growth.