Mick Danks Email & Phone Number

Influential Business Analyst with international experience and a sustained record of success, in the Business-to-Business marketplace. Extensive end to end experience in telecoms provision and managing process development across all levels. An inspirational team leader and outstanding team player, who through a participative approach creates robust strategies to translate vision into achievements. Strong analytical, problem solving and decision-making skills with a passion for customer care and quality together with excellent communication skills have been demonstrated in many areas. Seeking a challenging and varied Business Analyst, Project Manager or consultant role in the IT or Telecoms sector within a progressive organisation.Specialties: Research, analysis, evaluation, problem solving, change management, understanding business drivers, issue identification, feasibility studies, improving productivity, reducing costs, project management, resource measurement, developing standards, installing best practice, people management, motivating, coaching, training, influencing, conflict management, identifying strengths, facilitator, negotiation, persuasion, client needs, business benefits, customer analysis, improve customer satisfaction

Listed skills include Business Analysis, Change Management, Telecommunications, Project Management, and 17 others.

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  Birmingham Polytechnic