Mickey Epps Email & Phone Number

The Performance are the same with all Collection Company).Account worked, AT&T Cingular Wireless, Bell South, DIRECTV, Orkin Pest Control and Medical accounts.

First and third parties collection, accounts worked on, 1st party Chrysler Auto Leasing accounts, 3rd party accounts were Bally, American Express, Visa Card and Master Card.

Process IRS tax forms quarterly. Operated DP 500 machine, which place encoding on checks. Made sure that each check ran smoothly through machine to obtain readable image. Print documents list sheet/checks list sheet and prepared for Data Entry and Quality Review Department. Keyed in and verified each batch, also perform as a Floater within the Lock box Department and met daily deadline.

Banking)Responsible for reconcile ARP accounts. Review daily activities printout on each account. Search for consistence in customer sequence check numbers, research for rejected items, and identified out of balance items. Contact clients when check exceed over normal dollars amount. Search for forge signature. Assist clients with any questions. Prepared clients accounts packages for shipment and handle late incident reports and updated clients records after mail-out.

Banking)Responsible for commercial and government accounts. Duties included running accounts tapes, prepared accounts batches, encoded checks that were submitted from Branch Offices, and assisted in batch adjustment if needed.

Third party collections, worked on dialer, kept records of collections and accounts status. Demand balance in full with option of settlement or post dated payments arrangements. Worked well in a fast paced environment. Provided excellent communication and customer service skills. Ability to work under pressure and handle monthly deadlines. Excellent problem solver skills when helping consumers to make resolution on delinquent accounts when needed. Collected on retail credit cards.

Third party collections, worked on dialer, kept records of collections and accounts status. Demand balance in full with option of settlement or post dated payments arrangements. Worked well in a fast paced environment. Provided excellent communication and customer service skills. Ability to work under pressure and handle monthly deadlines. Excellent problem solver skills when helping consumers to make resolution on delinquent accounts when needed. Collected on retail credit cards.

Accounts worked on, Citi-Bank card and Wachovia overdraft accounts.

Accounts worked on, Wells Fargo, Master Card, Auto Deficiency, Payday Loans and Student Loans.

Accounts worked on, AT&T Cingular Wireless, Bell South, DIRECTV, Orkin Pest Control and Medical accounts.

Diploma, Business English

Activities and Societies: n/a n/a

Business English