Mikel Reigeluth Email & Phone Number

Indianapolis, Indiana

As a Senior Solutions Architect at Tangoe, I work with Sales Account Executives and clients to define specifications for customer implementations for Tangoe's expense management products (Mobile, Telecom, and Cloud). I help in all phases of the sales cycle, whether it's initial scoping, performing demos, documenting a customer's environment and integration.

Indianapolis, Indiana Area

• Working with business partners and domain experts to plan and implement IT solutions
• Developed Scope and Approach document for a top 10 project
• Presented solution to Enterprise Architects to ensure alignment with IT Roadmap
• Led improvement effort to the approval process to increase speed to market
• Negotiated with business partners on potential solutions to iteratively develop solutions

Indianapolis, Indiana Area

• Worked with business parters and domain experts to plan IT solutions for projects
• Created five Scope and Approach documents for projects within the highest priority program in the company
• Worked with Vendors in creating RFI and RFP documents
• Consolidated templates used within the competency to create efficiencies
• Helped train and develop Agile skills within OneAmerica

Indianapolis, Indiana Area

Led an effort to implement the automatic distribution of email letters within the Leave Correspondence systemCreated system requirements for a Leave Correspondence system in an Agile environmentModified best practices to increase engagement for remote workers

Indianapolis, Indiana Area

Facilitated around 30 assessments of various IT teams to see how they are adopting Lean LMS principlesConducted Root Cause Problem Solving training courses for over 500 people within Liberty MutualEstablished our own team norms, processes, and tools in 2014 as an original member of the Continuous Improvement teamImproved our own team processes to save.

Indianapolis, Indiana Area

Analyzed business requirements for the tier one ClaimCenter and Catastrophe Management projects, which were both successfully implemented.Conducted formal training sessions for groups of Systems Analysts and Business Analysts on the requirements lifecycle process and how to use RequisiteProProvided individual coaching for new Systems and Business Analysts.