Mickey Sausville
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Mickey Sausville Email & Phone Number

Seasoned IT Leader | 24 Years Driving Innovation and Excellence in Technology at Highmark Health
Location: Ocoee, Florida, United States 5 work roles
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Current company
Highmark Health
Role
Seasoned IT Leader | 24 Years Driving Innovation and Excellence in Technology
Location
Ocoee, Florida, United States
Company size
15443 employees

Who is Mickey Sausville? Overview

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Mickey Sausville is listed as Seasoned IT Leader | 24 Years Driving Innovation and Excellence in Technology at Highmark Health, a with 15443 employees, based in Ocoee, Florida, United States. AeroLeads shows a matched LinkedIn profile for Mickey Sausville.

Mickey Sausville previously worked as Program Manager at Highmark Health and Service Desk Manager/ ITIL Consultant at Zones, Llc.

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Email format at Highmark Health

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Highmark Health

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Profile bio

About Mickey Sausville

Solutions-focused, highly skilled, and multifaceted IT professional offering more than 20 years of experience in IT operations, incident response, change management, and client relationship development.- Outstanding background in developing and implementing strategic technology and security roadmaps with business alignment to deliver exceptional technological solutions- Known for keen eye for detail in identifying improvement needs; streamlining business operations; developing and implementing standards, policies, and procedures; reducing project costs; and responding to clients- Adept at providing hands-on guidance to complex IT projects; building long-term productive partnerships with clients and colleagues; as well as ensuring technology and operational alignment with business needs

Current workplace

Mickey Sausville's current company

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Highmark Health
Highmark Health
Seasoned IT Leader | 24 Years Driving Innovation and Excellence in Technology
pittsburgh, pennsylvania, united states
Website
highmarkhealth.org
Employees
15443
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5 roles

Mickey Sausville work experience

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Program Manager

Current
Highmark Health

Florida, United States

Working as part of the greater IT team.

Feb 2024 - Present

Service Desk Manager/ Itil Consultant

Zones, Llc

Schenectady, Ny

Day-to-day operations the IT Service Desk, and ITIL Consultation- Established and monitored Key Performance Indicators & SLAs - Coached the team towards SLA attainment, positive KPI's & CSTAT- Ensured that we achieved our strategic and tactical goals- Orchestrated a complete overhaul of the Service Desk team - Led the team to achievement of 3 of the 7 SLAs in under 3 months

Mar 2022 - Oct 2023

Operations Lead - Change Management, Project Management

Tech Mahindra

Schenectady, New York, United States

As a member of the operations team guided multiple technologies through their day to day,participated in hiring, evaluations, mentoring, and creation of SOPs- Drove the technology engineers to a significant decrease in stale changes in theenvironment, resulting consistent SLA for 5 different technologies- Personally took on the work of our BA's, PM's, CM's due to our team running lean- Led the development of an improved approach to change management- Formed and sustained stronger relationships clients and vendors- Led cross-team response to priority incidents, owning the resolution and postmortem

Dec 2019 - Mar 2022

Technical Director - It Operations And Infrastructure

Logic Technology, Inc

Schenectady, Ny

Oversaw the leadership, and success of the General Electric engagements.- Strengthened multiple teams on and offshore- Facilitated organization objectives- Prepared proposals for RFPs- Contributed to the creation of statements of work- Achieved and surpassed targeted performance benchmarks- Drove improvement initiatives for multiple clients- Led a number of integrations, and mergers

Sep 2006 - Nov 2019

Command Center Internet And Midrange Production Support

Bank Of America

Albany, Ny

Worked as part of the Command Center ensuring the smooth operations of severaltechnologies and the success of same- Worked in the command center in a hands-on capacity on multiple tasks includingIntranet, Internet, DR, Midrange, and Mainframes.- Lead tasked with implantation, maintenance, and functionality of emerging onlinetechnologies.- Designed, implemented, and maintained the first corporate Intranet for the bank- Tasked with major projects such as mergers and integrations.- Served as an Operational leader as part of the larger Disaster Recovery team

Jan 1997 - Jan 2005
Team & coworkers

Colleagues at Highmark Health

Other employees you can reach at highmarkhealth.org. View company contacts for 15443 employees →

SR Subhash Reddy Subhash Reddy Colleague at Highmark HealthUnited States View → HK Hailee Krachala, Pmp Hailee Krachala, Pmp Colleague at Highmark HealthVerona, Pennsylvania, United States View → TJ Taryn Jaquay Taryn Jaquay Colleague at Highmark HealthMechanicsburg, Pennsylvania, United States View → NH Nicole Holley Nicole Holley Colleague at Highmark HealthParkersburg, West Virginia, United States View → KW Kerry Wright Kerry Wright Colleague at Highmark HealthApollo, Pennsylvania, United States View → CF Carrie Fink Carrie Fink Colleague at Highmark HealthMechanicsburg, Pennsylvania, United States View → SP Scott Peters Scott Peters Colleague at Highmark HealthPittsburgh, Pennsylvania, United States View → CM Cam Muth Cam Muth Colleague at Highmark HealthHarrisburg, Pennsylvania, United States View → JC Janine Colinear Janine Colinear Colleague at Highmark HealthPennsylvania, United States View → DM Diana Mitchell Diana Mitchell Colleague at Highmark HealthGreater Scranton Area, United States View →
FAQ

Frequently asked questions about Mickey Sausville

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What company does Mickey Sausville work for?

Mickey Sausville works for Highmark Health.

What is Mickey Sausville's role at Highmark Health?

Mickey Sausville is listed as Seasoned IT Leader | 24 Years Driving Innovation and Excellence in Technology at Highmark Health.

Where is Mickey Sausville based?

Mickey Sausville is based in Ocoee, Florida, United States while working with Highmark Health.

What companies has Mickey Sausville worked for?

Mickey Sausville has worked for Highmark Health, Zones, Llc, Tech Mahindra, Logic Technology, Inc, and Bank Of America.

Who are Mickey Sausville's colleagues at Highmark Health?

Mickey Sausville's colleagues at Highmark Health include Subhash Reddy, Hailee Krachala, Pmp, Taryn Jaquay, Nicole Holley, and Kerry Wright.

How can I contact Mickey Sausville?

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