Mickey Graham Email & Phone Number

Dallas/Fort Worth Area

Facilitate relationships between manufactures and buyers in an effort to quickly and quietly move problematic inventory. Provide new product ideas to contract manufacturers to sell on Daily Deal sites or Amazon, eBay and Groupon.

Allen, Tx

Meet with Insured to discuss damages caused primarily by Wind and Hail. Adjust damage, prepare estimate for repair to Insured and negotiate closure to insured's satisfaction. Log all communication and files into Insurance Company's CRM software. Maintain continuing education credits to meet state license requirements.

Plano, Tx

Responsible for P&L. Created monthly, quarterly and annual budget and reported to the Principals of the company on those same time frames. Created a “Code of Excellence” for operations to follow and monitored results on a weekly basis. Oversaw the marketing team and developed customer acquisition and retention campaigns. Responsible for overall product selection and worked closely with suppliers to develop unique and new product offerings. Successfully turned a failing online business into a profitable business in less than 6 months.

Plano, Tx

Responsible for delivering revenue, GP and GP% growth in this inside sales company. Hired, trained and mentored a team of 1 Director of Sales, 2 Sales Managers and 22 Sales Reps. Developed budget for company by division, team and individual. Created marketing campaigns to acquire and retain customers. Attended numerous conventions to attract new customers from both customer and end user perspectives. Worked closely with operations to ensure products were in stock when needed and shipped correctly and in a timely manner.

Carrollton, Tx

Maximize relationships with existing vendors, while cultivating new opportunities.Maintain effective communication channels internally and externally.Source and purchase consumer products from vendors, for various Woot sites.Manage inventory and develop exit strategies for slow moving productNegotiate with existing and potential vendors for best combination of pricing, product, delivery, service and terms.Handle a high volume of inbound communication from existing and potential vendors.Monitor competitor/industry developments.

Dallas Texas

Hired, trained and developed a team of 5 inside sales representatives to sell precious metals to new clients. Used consultative sales approach to determine customer financial goals and suggested product to fit those needs, from bullion to numismatic coins.

Effectively changed the sales floor in this AIDC company from a direct mail, inbound sales team to an inside sales organization. Responsible for a team of 2 Sales Managers and 24 Inside Sales Reps. Instrumental in the creation of a Business Services division selling custom software solutions. Hired and mentored 4 outside sales representatives to close opportunities for the Business Services Division. Developed new compensation plan to drive sales towards in-house brands, BCTP and Wasp. Daily responsibility for purchasing and in-house consumable brand, Black-Tie.

Responsible for an inside sales team selling computer consumables to retail customers. Created monthly quotas for individuals based upon team budget for key KPI's including revenue, GP, GP%, new customers and customer retention and growth. Subject matter expert in this satellite office for proprietary ordering system.

Plano, Tx

Initially began as a new account representative making cold calls into prospective customers for this Inside Sales, Computer Consumable sales company. Over the course of my tenure, I was promoted to several sales positions and became the #1 GP producer for the company. I consistently ranked in the top 10 individual contributors and was promoted to management. I was ultimately responsible for the hiring and training of 55 sales reps and 5 managers, producing over $260M in sales at a 4% EBIT. Collaborated with Corporate training team to create new training programs designed to increase the sales team's knowledge in regard to consultative sales. Collaborated with Director of Profitability to develop customer pricing schedules to increase customer purchases while driving profitability. Developed relationships and negotiated contracts with Buying Groups and Contact Stationers to increase customer retention and loyalty. Spoke at numerous conferences in regard to overcoming difficulties faced in the consolidation of the industry, best practices in sales and marketing, keys to operational efficiencies and other subjects. Collaborated with the operations team to ensure accuracy and timely distribution. Collaborated with marketing and manufacturers to develop campaigns to increase sales and customer loyalty. Worked closely with Accounts Receivable to ensure customers were within terms and negotiated agreements to satisfy debt when necessary.