Mick Gier Email & Phone Number

Olympia, Wa, Us

Greater Seattle Area

In this position I support our 150+ Digital Performance Strategists and Dealer Group Services team members. Comprised of proven experts in their respective areas of responsibility, the Strategy and Reporting team focuses on: improving client satisfaction and retention via team development and scalable strategy creation; understanding the impact of the Digital Performance Strategist role across the Sincro network to enable marketing, sales enablement, and service delivery improvements; influence product and service roadmaps to improve client performance and drive process efficiencies; enable business growth via novel revenue channels by supporting conversion rate optimization and organic search solutions with enterprise clients.

Greater Seattle Area

Expanding upon the Team Manager role to drive strategic direction for Sincro's Dealer Group Agency teams, who support our most valuable and influential client partners. Includes establishing growth and retention targets. I identify product needs and implement service changes to meet client needs and position Sincro for ongoing success in the Dealer Group space.

Seattle, Washington, United States

Greater Seattle Area

Client services team manager overseeing a team of website account managers for enterprise and executive level automotive dealer clients across the US. Extensive experience in team and individual management including hiring, skill development, process improvement, and talent management. Experience managing remote employees and partnering with off shore teams. Deep background in SEO, Social Media and Reputation Management for automotive dealers.

Seattle

Supervise a team of 12-15 employees providing SEO and social media services to automotive clients. Responsible for individual and team performance. Interview, hire, and develop talent, seeking motivated and passionate individuals to join a team focused on innovation and superb customer service. Work closely with product management and marketing to steer products and services with a changing market trends, evolving consumer behaviors, and new technologies.Day to day responsibilities include: conducting regular one-on-one meetings with direct reports; monitor employee performance and coach to success; resolve client questions and concerns; develop talent and empower individuals for professional and personal growth; relay employee and client feedback to product management; represent the SEO and social media teams in new product launches; and more.

Seattle

Provide SEO services to automotive clients. Provide client feedback and process input to team and product management. Successfully anage book of accounts with monthly deadlines, including VIP clients with strategic value to the business. Work closely with other employees to deliver a phenomenal customer experience.