Micki Schaffer Email & Phone Number

MŌR JOY helps individuals and businesses rediscover enjoyment in work and life using science-backed, tried and true coaching and consulting techniques that remind us of our innate ability to experience joy at any given moment.

- Responsible for growing relationships with HR benefit leaders at Fortune 200 companies.- Consistently meet or exceed annual growth targets.- Ability to increase client NPS score within a short time frame while maintaining a high retention rate.- Manage end-to-end client experience from pre-sales, implementation, post-launch, and ongoing relationship.

Eden Prairie, Minnesota, United States

- Think strategically, and creatively, about how a product and its consumer experience should work, translating a vision to optimal processes and superior service delivery.- Lead, navigate, and influence multiple cross-functional teams in a complex, matrix work environment.- Support the development of market and client strategies and value proposition..

Responsible for all aspects of Subject Matter Expert-level consulting for wellness solutions with top-tier clients and prospects.

Create and close on a pipeline of opportunities. Generate new sales and support Gravie’s distribution channels. Share information about the employer benefits market for product development. Provide feedback on sales strategies.

Manage health plan book of business representing over $57 million in revenue. Perform contract negotiation, conduct client renewals, generate new sales within client base, and ensure client satisfaction. Serve on cross-functional committees responsible for driving new processes and improving operations.

Mankato, MN

Responsible for health and wellness department including direct supervision of more than 70 staff and volunteers.

Owner of Mankato's first Pilates Studio for small group fitness and personal training. Financially responsible for business start up, operations, finances, marketing, and staffing.

Planned, coordinated and implemented facility start-up from construction phase through operational phase. Managed four departments consisting of 25 employees.

Oversaw all aspects of business including daily operations, customer relations, membership, marketing, and management of 30 employees in the areas of maintenance, housekeeping, babysitting, and fitness. Responsible for annual budget. Planned monthly marketing strategies and implemented health promotion programs.

M.S, Health Science

Activities and Societies: Alumni Association Board of Directors

B.S, Community Health/Worksite Health Promotion

Activities and Societies: Member of Eta Sigma Gamma; President of Mankato Performance TeamMagna Cum Laude