Over 15 years of experience creating and supporting software applications, process improvements, and content management. As a Certified MSAS (Microsoft Service Adoption Specialist) I help businesses with planning, design, architecture, and migration of Microsoft 365 solutions.Consulting capabilities in the following areas of expertise: Performance-Based Hiring; Talent Sourcing; Workforce Planning Strategy; Microsoft 365 / Office 365 Consulting (Road mapping, Migration, User Adoption, Process Analysis, Business Solutions Development, Power Platform, etc.), Excel Consulting (Complex Business Solutions).

Responsible for architecting end-to-end education solutions and overseeing education delivery activities and maintaining the M365 product and service activities throughout the life cycle of the customer that enabled our client’s self-sufficiency and product adoption. Provided a full training partnership for clients with solutions that included multiple methods of training services with and without instructors, “out-of-the-box” and custom plus product offerings like virtual, just-in-time, and LMS products.

As a secondary role of consultant, I solved both process and technical problems, listened and uncovered pain points to developed plans that built the needed solutions, but also drove change, adoption, and education. Overall content and solution migration from on-premises environment into M365 was successful throughout all departments across the organization.

A proactive and pragmatic Microsoft/Office 365 & Modern Workplace corporate trainer who can coach and educate all levels of an organization. Some specialties include user adoption, change management, project management, communications and technical IT capability. Lead a training team as well as maintained custom in-house content and training assets for all apps in the Microsoft 365 suite.

President of local office and national chair for Diversity, Cultural, and Inclusion program. Multicultural employee network group (ENG) supports individuals with multicultural backgrounds and experiences, educates others on different cultures represented within our firm and around the world, and provides opportunities for our people to learn about colleagues’ experiences that might differ from their own.  These ENG's hosts events across RSM, and collaborates with many other ENGs and local and national community organizations to provide professional development to our people, networking and business development, internal growth opportunities, and recruiting for new college graduates as well as experienced professionals.

A lead consultant on the ECM (Enterprise Content Management) / EKM (Enterprise Knowledge Management) / Modern Work team, designing and creating cloud-based solutions and content migrations for organizations. • Azure AD/M365/SharePoint Online/Teams implementation and configuration• Troubleshooting both functional and technical issues• Discovery, analysis, architect design, project management, and solution based documentation• Managed multiple concurrent projects and teams• Project range from Intranets, content migrations, digital business solutions, new tenant setups, knowledge document transformation and tracking, Power Platform solutions, governance and Compliance• Lead technical discussions with executives that drive decisions and implementation• Review and manage technical requirements and business functional requirements in discovery sessions

Strategic Accounts and Operations Division