Micki Flores Email & Phone Number

Springfield, Ma, Us

Spencer, Massachusetts, Us

New Bedford, Massachusetts, Us

• Responsible for item master maintenance, expense reporting, GHX PO and contract data, and working with GPO for contract alignment in support of buyers, hospital team leads, and site practice managers.• Supported 3 main hospitals in Southeast MA, 40 physician practices and urgent care centers, a Visiting Nurse Association, the Southcoast Health Cancer Centers, outpatient surgery centers, and numerous ancillary facilities throughout MA and RI.• Audited monthly expense reports for supply chain-related departments and presents the results in an Excel spreadsheet.• Evaluated usage needs patterns to determine alternative procurement sources and promptly purchase materials to meet needs.• Established and maintained close relationships with vendors given price protection during and after the contract term and contract extensions, including key vendors Med/Surg suppliers, GHX and GPO.• Examined spend data for savings and conversion opportunities on Premier GPO contracts.𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬• Identified issues within the PeopleSoft & GHX systems determining root causes of EDI failures and price exceptions reducing failures by 50%; pricing exceptions by 15% within 6 months• Led supplier data cleanup initiative for 2 suppliers improving PO compliance and invoice matching by 80%

New Bedford, Massachusetts, Us

• Managed service and supply contracts for 6 hospital/physician sites in the health system overseeing a ~40M in annual spend of medical and surgical supplies and placing on 100+ purchases order weekly across several departments.• Develop, maintain and improve off-line tools to track performances, analyze supply chain KPIs and operational data, and identify key trends, correlations, and improvement areas.• Responsible for the entire procurement process from preparing bid documents (RFIs), solicitation and evaluations (RFP/Q, IFB), and fulfilling requisitions, purchase orders, and purchase order releases.• Worked with Accounts Payable’s weekly on Aging Report, contacting the vendor to resolve and close for payment processing.• Accountable for market research, competitor analysis, product evaluations and testing, monitoring purchase orders, and creating reports for the management team.• Placed and verified purchase orders from electronic requisitions and computer order forecasts with ~10 vendors for all hospitals.• Assisted with semi-annual inventory verification and reconciliation; generated and processed purchase orders.𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬• Assisted with the RFP, Cost-Benefit Analysis, supplier rationalization / selection of supplies used throughout the organization achieving savings of $5M, with improved P2P cycle time, and 3% yearly credits• Reduced invoice exceptions totaling over $800K by 80% in 6 weeks• Conducted Physical Inventory within 3 months of hire; hospital reported $200 variance on $98K inventory value.

• Led the procurement strategy for the OSD group, monitoring and tracking 6 statewide contracts with a combined value of $65M across several categories, including MRO, Electricity & Natural Gas, Renewable & Alternative Energy, Storage, Archiving, and Moving Services.• Educated contract end-users on using new contracts through the publication of OSD Updates, training sessions with contractors, and presentations.• Responsible for managing any issues that arose during the life of the contract and ensuring that vendors meet all obligations enumerated in the contract and remain in full compliance.• Drafted bid documents (RFR/RFP) based on PMT specifications and oversaw the procurement process from posting the bid document online, managing the vendor Question and Answer Forum, evaluating bids, and leading evaluation teams, to final negotiations and implementation of the contract.• Responsible for statewide strategic sourcing, managing, and negotiating contracts across MRO, Electricity & Natural Gas, Renewable & Alternative Energy Portfolio Standards and Records Governance, Storage, Archiving and Moving Services (*valued at $65M+ combined). • Performed market analysis and managed category, contracts, and vendor performance on an ongoing basis.• Served on two committees to optimize procedures and workflows: a. Enhanced strategic sourcing class flow through; b. Improved contract user guides for vendors and end-users.𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬• Championed the successful acquisition of 116 additional accounts to the electricity contract, collaborating with the team in driving 5% savings throughout the contract term • Facilitated negotiations across all assigned categories (5-10%), including the high-spend MRO agreements.

Orlando, Florida, Us

• Provided strategic direction to 2 divisions in southwest and central Florida, spanning acquisition and operational initiatives that optimized both divisions leading a team of 6 employees overseeing inventory, warehouse operations, and procurement management. • Integrated a centralized acquisition and inventory mechanism for a 200-person workforce, managing $50M+ in annual spend working with ~20 suppliers to purchase MRO (PVC duct, vaults, fiber, cable, fiber splicing equipment) and customer premise equipment (modems, set-top boxes, tools and equipment for outside, inside plant and techs).• Placed and coordinated purchase orders according to project budgets and deadlines, resolving billing issues by matching purchase orders, received material, and invoices. • Updated, compiled, analyzed, and submitted various material tracking reports for and attended weekly operations meetings.• Provided suggestions and proposals for standardization of goods required by the various user departments and the terms for obtaining same at most economical rates consistent with availability, specification, quality, and services requirements.• Conducted physical inventories and reconciliations for cycle counts. • Mobilized the successful adoption of company-wide systems for the Microsoft Dynamic computer software (an inventory management system) within 4 months, the update and maintenance of Item Master, and the streamlining of the approved vendor list and setup. 𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬• Deployed effective resolutions spanning project-related financial and delivery issues, boosting OTD by 98%, with 5% minimum costs savings• Drove 7-10% overall savings on all RFPs for diverse offerings that included fiber optic cable, PVC conduit, vaults, construction supplies, and MRO• Mediated $2M+ in hard savings across various goods and services in 8 months

Boston, Ma, Us

• Led all inventory and purchasing activities for 6 warehouses supporting Bus, Rail, and Para-transit locations accountable for a $500M annual spend and management of $70M in inventory. • Directed a team of 5 buyers leading the MRO inventory planning and purchasing processes responsible for planning, supporting, procuring, and distributing parts for repair and maintenance of bus, rail cars, personnel safety equipment, outside and rail maintenance. • Manage the staff for development distribution and awarding of RFPs and the various classification of public solicitation, including RFEI, RFQ, Letters of Interest and Qualifications, Sole Source, and Disadvantageous to Public Bidding compliance with all applicable laws (Local, State and Federal) and CTA regulations.• Improved efficiencies for all contracts by assessing risks and working toward mitigation, on-time delivery performance, improving cost measures, and improving on-time payments.• Maintained inventory control of required components needed to support on-time service, developed appropriate resources and maintained inventory at planned levels.• Performed cost and price analysis on necessary contract changes and wrote modifications to contracts and delivery orders.𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬• Improved processing time by 58% by streamlining processes and standardizing procedures • Implemented changes to 6 warehouse inventories of approx. 5K+ SKUs to reflect actual usage, proper min/max levels, and reorder points

Grand Rapids, Michigan, Us

• Responsible for procurement strategy and accountability for a $30M annual spend of 500+ SKUs for a residential and commercial venting systems manufacturer, including MRO and direct materials (steel, corrugated, insulation, wood, parts, and installation hardware).• Managed and evaluated opportunities leveraging partnerships across a strategic supplier base of about 30 vendors, improving organizational efficiency and optimizing opportunities to meet organizational objectives.𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬• Improved cycle count accuracy from 46% to 95% within 9 months• Cut spending by 15% Q1 2012 by strategically purchasing materials at target prices, amounts, and times• Identified and reduced excess inventory by $100K within 1 year through inter-company transfer; collaborated with multiple internal partners to determine alternate material use.• Decreased Non-Conforming Inventory by $125K; returned inventory on the warehouse floor for over 8 months to supplier for full credit.• Uncovered $100K discrepancy with physical inventory by identifying misstatement of material transaction in Oracle System.

Schenectady, Ny, Us

• Purchased approximately $1M in parts associated with innovative, automated set-top box test station for use within telecommunications industry. • Reported directly to Vice President of Process Improvement and worked closely with engineering team to gather specifications for parts; held accountability for the sourcing, negotiating, and forecasting of materials and equipment. • Provided on-call customer support to clients. • Streamlined parts receiving and accounts payable processes; ensuring timely receipt and payment of supplier invoices.• Implemented change order process and procedures; ensured bill of material accuracy and integrity; sourced alternate suppliers for cost reductions and managed timely delivery of stock.• Organized stock area - setup inventory control process.• Challenged to develop mountain territory and provide sales support to central territory. • Conducted business development functions aligned with profitability goals. • Managed key account relationships and monitored compliance with shipping, logistical, technical, and billing requirement.𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬• Setup 3-month rolling forecasting process and spreadsheet (including parts forecasts, and staffing).• Reduced costs by 25% and reduced vendor base by 5%.• Grew 9-state region by approximately 5% versus prior year. • Re-established challenged customer relationships and exceeded sales forecasts by 60% within initial 5 months.• Acquired 100% of 3 key accounts’ business through development of pricing and value-add programs in conjunction with national account managers.

Princeton, Nj, Us

• Oversaw all aspects of forecasting, ordering, inventory, and scheduling of customer equipment and materials; provided materials support to a 406,000 residential and small business customer-base located throughout five markets comprised of MA, PA, NY, Washington DC and Chicago; managed an annual budget of $55 million.• Provided critical input to internal partners, including engineering, product management, marketing, operations, and sales regarding product introductions and service upgrades.• Reconciled budget to forecast and analyzed trends to determine impact on current / future inventory needs.• Partnered with vendors and internal customers to resolve equipment issues, assess the proper corrective action, and implement required procedures.𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬• Reduced capital expense spending 5-10% annually by centralizing equipment forecasting and ordering, streamlining order processing, leveraging purchases, and negotiating quantity discounts with suppliers.• Saved $4 million in costs and avoidance within one year by leveraging purchases and intercompany transfers of materials and equipment to maximize inventory turns.• Reduced excess capital materials and equipment by $25 million dollars within 30 months through company transfers and sale to secondary markets.• Played key role in determining tax overpayment to New York State on equipment purchases resulting in a $250,000 tax rebate; collaborated with internal company auditors.• Reduced inventory on levels to stock on hand at 45 days or less supply.• Worked closely with the legal department to audit a supplier suspected of overcharging; reviewed documentation and determined supplier was overpaid by $175,000; successfully negotiated full reimbursement from supplier.• Reduced repair costs by 20% while keeping manufacturers’ warranties intact; sourced, selected, and negotiated qualified converter repair suppliers for in-warranty and non-warranty repairs.